Senior API Platform Product Manager

You are responsible for:

Guiding the development of integration of the WMF API Gateway, including:Feature identification and implementation (ex: rate limiting, throttling, etc.)
API Protocols and Architecture Style support guidelines (ex: REST, SOAP, RPC, Kafka, etc.)
Migration of existing APIs to the API Gateway
Integration of the API Gateway into our security strategy
Defining clear user journeys for API producers and API consumers, both internally and externally
Developing easy-to-use self service pathways for API consumers via our web API portal
Educating stakeholders, supporting API producers, and managing the API lifecycle and API readiness
Development of a GraphQL data platform that can be leveraged by web and native app feature teams to build consumer-driven products
Developing a deep understanding of critical areas of our foundational technology stack, identifying opportunities to improve, extend, and/or leverage existing and new technologies to deliver against our mission and strategy.
Translating product/technical strategy into a roadmap containing well-defined and prioritized user stories and features
Managing incoming requests to engineering, including triaging, clarifying, generating estimates, prioritizing, and managing stakeholder expectations
Uncovering and understanding client needs and translate them into requirements and user stories
Ensuring that requirements are fully understood and implementation plans match expectations
Assessing and addressing technical risks
Working closely with engineering teams to communicate the product vision, clarify use cases and requirements, and resolve questions and issues that arise during development.
Clearly defining success criteria for testing and product acceptance
Use both qualitative and quantitative methods to measure the impact of your work
Serve as a product evangelist and subject matter expert to the technical community

Skills and Experience:

3+ years of experience designing and building APIs for internal and external stakeholders as a technical product manager, software engineer, or equivalent role
Expertise in SOAP and REST web services
Experience building or managing an API Gateway (ideally with Envoy experience)
Experience designing API guidelines and interfaces
A deep understanding of how to integrate API Gateways into a legacy technology stack and the ability to execute this
Direct experience in companies or initiatives that have pulled together disparate products or services into a common experience for customers.
Demonstrated experience building out API Gateway features including, rate limiting, authentication, throttling, etc.
Proven project, communication, and time management skills
Agility and flexibility to work with multiple different teams, projects, and technologies while delivering value and impact
Ability to partner and work closely with internal teams, including developers, engineers, architects, security, and product teams.
Demonstrated experience prioritizing work
Ability to solve complex business problems to maximize value while balancing technical constraints
Ability to draft documentation and visualizations that clarify technical concepts to non-technical audiences and vice-versa
Bachelor’s degree or equivalent in relevant work experience

Qualities that are important to us:

Problem-solver with a passion and willingness to learn and dive-deep into technical details
Possess a growth mindset with ability to identify additional skills, knowledge, and/or expertise required and the drive to develop themselves where needed

Additionally, we’d love it if you have:

Familiarity with Envoy API Gateways
Working with on-premise technology stacks
Experience working with microservice architectures
Experience with open-source technology
Experience managing or developing a GraphQL data platform for web and native app feature teams
Experience interacting with free and open-source software projects and communities
Experience editing Wikipedia or contributing to other wiki projects


Click “APPLY FOR JOB” button above to apply for this job.

About Wikimedia Foundation

The Wikimedia Foundation is the nonprofit that hosts Wikipedia and our other free knowledge projects. We want to make it easier for everyone to share what they know. To do this, we keep Wikipedia and Wikimedia sites fast, reliable, and available to all. We protect the values and policies that allow free knowledge to thrive. We build new features and tools to make it easy to read, edit, and share from the Wikimedia sites. Above all, we support the communities of volunteers around the world who edit, improve, and add knowledge across Wikimedia projects.