Asset Finance (AF) Recovery Officer

Key Responsibilities:

Monitoring and controlling the assigned Asset Finance Portfolio using Company software
In cooperation with other members of the Asset Finance Recovery team, identifying overdue clients who have failed to comply with the contractual payment schedule, and where the telephone follow-up is deemed not effective
In cooperation with other members of the Asset Finance Recovery team, prioritizing the collection assignments in accordance with our collection policy
Proposing the best client handling and debt collection strategy to the Recovery Team and the Head of Asset Finance Recovery
Using GPS tracking technology, identifying the location of the collateral and approaching the client at the field
While in the field, identifying and applying the most efficient communication tactic persuading the client to close his overdue and return to payment compliance
Repossessing collateral once all previous communicational attempts have failed
Maintaining records and providing daily feedback on the outcome of assignments and number of collections to the Head of Asset Recovery
Providing training and sharing knowledge with new employees/interns/trainees employed by the Company

Knowledge, Skills, and Experience Required:

Excellent communication and presentation skills including written communication
Integrity, enthusiasm, and passion for continuous learning and development
Strong interpersonal skills and ability to work harmoniously in an organization with diverse business operations
Flexible and adaptable to changing priorities, able to effectively deal with people at all levels inside and outside of the Company
High attention to detail and internal control
Diploma in a relevant field
Proficiency with Microsoft Office (Word, Excel, PowerPoint)
Practical experience in motorbike riding (with and without a load) on busy Kenyan roads
Must possess a valid Driving License Class A1, & A2

What We Offer:

Be a part of an international, dynamic, and  driven team that has set its aspirations high and works hard to achieve them
Opportunities to learn and grow together with us
Competitive compensation package
Health benefits


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About Watu Credit Limited

Watu Credit Limited is a dynamic and fast-growing non-bank finance company. Watu Credit Limited harnesses technology to offer unsecured lending, primarily via mobile services. We aim to become the leading African provider of a broad set of inclusive financial products, delivered through technology in a fast, efficient and professional manner. Watu Credit Limited headquarters are located in Mombasa. We commenced our business operations in July 2015 with the clear vision to be the best in class provider for short and medium-term loan products tailored to the specific needs of our target clients and delivered through mobile technology. Watu Credit Limited prides itself on offering excellent client service in the domestic lending market, thanks to our dedicated team of professionals coupled with the use of modern technologies.