Product Manager – Warehouse Operations


Create and own the product roadmap planning processes for Wasoko Warehouses
Formulate and execute a rolling product roadmap in support of portfolio plans. Identify, marshal and organize resources to meet required goals
Lead new product introduction efforts within specific goals for team leadership, warehouse processes and designs, schedule, cost, quality, availability and order cycle time goals
Engage with internal vendor partners to create, implement and maintain product change management processes within the warehouse systems
Align matrices with team members from across all functions to develop new product plans and sustaining change management processes. Typical functions include Planning, technical project management, Finance, Reporting etc.
Represent warehouse product design team. Use production expertise to influence and negotiate for warehouse operations.
Communicate project status updates to various project stakeholders, including team members and executives. Synthesize a multitude of issues into a clear, concise and focused message. Present with confidence and brevity.
Always push the leading edge of innovation and excellence and program management practices.
Stay abreast of latest advancements in technology, competition, industry developments, and regulatory environment.
Help implement best industry standards and best practices in the warehouse processes and systems


4+ years of experience working with warehousing and/or field force for multi-location teams
Experience with automation tools like Excel/VBA/Zapier or programming languages to achieve the same
General manager/owner mentality, entrepreneurial drive, and proven ability to take ownership and influence others
Proven ability to drive cohesion and collaboration among many different people & functions
Confidence, presence, and credibility to command the respect of colleagues and senior stakeholders, especially within Sales, Operations and Engineering
Extensive knowledge of product lifecycle management, product strategies, product requirements and roadmap planning, and product requirements decision making
Exceptional communication skills which include clear written and verbal communication as well as the ability to listen effectively.
Excellent creative thinking skills with an emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
Demonstrable capability to negotiate requirements and decisions effectively across a diverse range of teams and to lead through influence
Ability to create, formalize, and implement, a product portfolio strategy
Ability to influence cross-culturally across a range of global stakeholders in the engineering, operations, and marketing organizations
Proven ability to execute in all phases of the product development life cycle, resulting in high-quality software or IoT hardware products, delivered on time
Demonstrated ability to work in a self-directed manner, seeking out areas that need attention, rather than being asked to look at specific problem areas
Outstanding technical problem-solving skills and a passion to solve hard problems
Strong program management skill set with the ability to lead cross-functional teams



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About Wasoko

Wasoko is transforming communities across Africa by revolutionizing access to essential goods and services. By connecting small shops to the digital economy, we fix inefficient supply chains and provide services that were previously unavailable. Wasoko aims to provide everything a retailer needs, no wholesalers or banks necessary. Thousands of retailers across Kenya, Tanzania, and Rwanda use Wasoko's mobile ordering and delivery service to receive the goods they need as quickly and cheaply as possible while also accessing growth financing for the first time.