Solution Delivery Analyst


As the Solutions Delivery Analyst for Visa’s East Africa markets, you will be part of the Visa Product organization based in Nairobi, Kenya, reporting to the Director of Products for East Africa. The position is designed to be entry level to Visa and the payments industry, where the successful candidate will be immersed in the business and required to learn quickly. You will be responsible for support and project management facilitation for the implementation of Visa’s product capabilities and solutions in the East Africa region.


Project Delivery

Drive execution of digital payment projects across East Africa, utilizing effective project management
methodologies, execution skills and reporting
Actively participate in or manage various ad-hoc projects as assigned that will help achieve internal and external goals – examples may include product launches with clients, delivering local benefit platforms or driving market-wide programs for Visa
Work closely with your line manager, immediate team, and other cross-functional stakeholders as required to facilitate the implementation of projects and queries from internal and external partners
Develop and manage detailed project plans
Drive, manage, and track projects through each phase of the project lifecycle through to successful
Support internal and external partners during project requirements gathering and implementation phase, along with managing associated project documentation and status updates
Become a PM-level subject matter expert in the Visa services this role supports, and the high-level
technology components that support those services.

Project Governance


Track the performance and delivery of client and partner projects to ensure business goals are met
Conduct relevant project meetings and publish updates, both internal and external, as required
Manage projects within agreed budgets and comply with internal finance processes
Engage with vendors according to Visa’s sourcing and operational policies and guidelines


Bachelor degree in business, engineering, technology or equivalent, Masters degree advantageous but not a
4+ years (with Bachelors degree) or 2+ years (with Masters degree) of experience, spanning retail banking,
payments, digital/technology, or consulting
Project Management qualification(s) would be advantageous, but not a requirement
Proven track record of successful planning and execution in a fast-paced environment
Strong project management skills and demonstrated ability to coordinate multiple parties to deliver a business
Proven ability to execute independently and operate successfully within a matrix/team environment
Good verbal and written communication skills
Solid interpersonal skills and ability to work effectively within a matrix organization, as well as vendors and clients
Strong analytical skills, problem solver
Self-directed and motivated, with an entrepreneurial spirit
Proficient user of all Microsoft Office products
Knowledge of Visa products, payments or international business are advantageous, but not minimum


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About Visa

Advancing the Olympic Spirit Sport unites people, communities and nations. It enriches people’s lives and creates economic development opportunities. In today’s world, where brand and trust mean so much, the Olympic Games reflect those equities found at Visa - worldwide acceptance, reliability, versatility and leadership. Sponsoring the Olympic Games makes good business sense for Visa and our clients. Impacting Lives Sponsorships, like Visa’s commitment and support to the Olympic Movement, National Olympic Committees and national teams, have helped ensure the continued success of the Olympic Games. Visa has provided direct economic support to stage the Games themselves and provided untold direct support to thousands of Olympic athletes through support of National Olympic Committees. Additionally, Visa supports Olympic teams and individual athletes through its global Team Visa program, providing financial support, life-skills training and valuable marketing exposure in pursuit of their Olympic Dreams. Building Business, Uniting the World Financial institutions and merchants benefit greatly from Visa’s Olympic Games marketing platform, which they use to connect with cardholders on a level that goes beyond commerce. During the Beijing 2008 Olympic Games, 573 financial institutions and 491 merchant partners around the world participated directly in Visa Olympic Games promotional programs. Visa was the first sponsor to mount destination marketing programs linked to an Olympic Games host city. For the Vancouver 2010 Olympic Winter Games, Visa partnered with Tourism Vancouver and Tourism Whistler to promote both domestic and international travel to these beautiful destinations. Payments at the Games At every Olympic Games, Visa is responsible for creating and managing the entire payment system infrastructure across all Olympic venues, including hundreds of point-of-sale acceptance devices and a dedicated ATM network at competition and non-competition venues, including the Main Press Centre, the International Broadcast Centre and the Olympic and Paralympic Village. As a service to its cardholders at the Olympic Games, Visa provides multilingual emergency services and general assistance for cardholders.