Digital Learning Site Officer


The Digital Learning Site Officer (DLSO) is responsible for working with the Pathfinder Coordinator in overseeing the students involved in the Southern New Hampshire University (SNHU) AS/BA Program that was launched in November 2019.

Students in the SNHU AS/BA program are required to complete internships in established organizations and complete capstone projects to demonstrate their learned skills. The DLSO plays a significant role in the students’ internship and capstone initiatives. The DLSO serves as a key interlocutor between students and potential employers and provides students with necessary trainings and opportunities to secure internships in established organizations.

The DLSO ensures the provision of internship proposals and feedback to the JRS education team.



General oversight of the program, students, and staff:

Being present at Nairobi’s JRS’s Learning Center from 8:30-5:30 Monday-Friday, except when working out of office on internship and employment acquisition and advocacy
Supervising the Academic coaches and providing guidance and feedback on their work and programs with the students
Running weekly meetings with the students, and leading mini-workshops, check-ins, and team building activities Securing internship and employment opportunities for students and advocating for refugee work permits:
Tracking student progress and ensuring timely acquisition of internships
Tracking student internship experience with students and employers
Networking with companies and businesses to secure internships
Providing students with professional development workshops and opportunities to help ensure they are internship and employment-ready
Researching employment restrictions for refugees in Kenya
Creating and carrying out an advocacy strategy to encourage the Government of Kenya to allow work permits for graduates


Onboarding new students and tracking student progress:

Providing guidance to students in the AS and BA admissions process and liaising with SNHU and JRS Kenya on requirements and submissions
Tracking student progress on the Power BI system
Flagging students falling below minimum scholarship requirements and developing action plans with these students
Downloading course content and liaising with the IT department to distribute course content to students



Bachelor’s degree in Business Administration BBIT or Education.
Must be highly proactive in communicating locally and internationally with students, on-site members, supervisors, faculty, and JRS staff
Must have high expectations of quality and be very detail-oriented
Strong problem-solving skills and a mind for innovation
Highly proactive management and coordination skills, ensuring effective and efficient workflow
Must have excellent computer skills and be fluent with a variety of online educational resources
Ability to work in a multi-cultural/global office across different departments
Excellent interpersonal, leadership, and management skills
Proficiency with MS Office, Google Calendar, and other relevant Google apps
Familiarity with online work tools and project management software is preferred
Critical and contextual thinking skills
Strong time management and self-direction skills set
Ability to work in an open office environment
Flexibility, resilience to stress and ability to work under high pressure
Excellent organizational skills and event planning experience
Experience in teaching or conducting workshops
Experience in advocacy and networking


Click “APPLY FOR JOB” button above to apply for this job.

Please send your CV and a cover letter in one document that indicates what skills and experience you have that meets the criteria and your availability. The CV (maximum 3 pages) should include contacts (phone and email) for three professional referees. Please note that only official email addresses for referees will be accepted. Kindly send the application by 5pm closing date 30th January 2023 with the position as the Subject line

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