Information Systems Assistant, G6
This post is located in UNEP’s Corporate Services Division, Enterprise Solutions Section (ESS) at the Nairobi duty station. ESS undertakes a wide range of services, activities and projects. It works closely with internal clients throughout the project life cycle to tailor the services to their needs ensuring that the solution meets the required objectives from a specification, resource and time perspective.
Under the direct supervision of the Information Systems Officer in the Unit, and overall guidance of the Chief of the Unit, the incumbent will perform the following functions:
Participates in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities as well as in the maintenance of the Azure cloud resources and UNEP’s enterprise architecture datawarehouse.
Develops, tests and implements simple computer application systems and programs using UN established standards for IT technologies, programming languages and tools.
Serves as team member in the planning, specification, design, development, implementation and support of computer application systems; independently liaises with users to define and specify requirements.
Installs computer application systems software and hardware according to specifications; monitors computer applications systems using appropriate monitoring tools and produces monitoring reports.
Prepares technical and user documentation for deployed computer application systems, as well as training materials and conducts technical presentations.
Maintains functional specifications for computer application systems, programs and procedures developed and/or modified.
Provides support for deployed computer application systems including version management, data recovery and deployment to users’ offices; performs ongoing reviews with users and developers and responds to users requests.
Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.
Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions.
Provides guidance to new/junior staff.
Performs other duties as assigned.
COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
TEAMWORK: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
High school diploma or equivalent is required. Additional training and a technical or vocational certificate in information technology, computer science or other related areas is required.
Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Successful passing of the Administrative Support Assessment Test (ASAT) in English at the United Nations Headquarters (UNHQ), Economic Commission for Africa (ECA), Economic and Social Commission for Western Asia (ESCWA), United Nations Office at Geneva (UNOG), United Nations Office at Vienna (UNOV), International Criminal Tribunal for Rwanda (ICTR) or International Criminal Tribunal for the former Yugoslavia (ICTY) may be accepted in lieu of the GGST.
The GGST is administered to applicants when required before the administration of a written assessment and/or interview.
A minimum of seven (7) years progressively responsible experience information systems analysis and programming, systems administration and maintenance is required.
Experience in software development and technical writing is required.
Work experience in mobile application development and cloud-based container platforms, Azure or AWS administration and DevOps is desirable.
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language is an advantage.
MODE OF APPLICATION
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About United Nations Environment Programme (UNEP)
The United Nations Environment Programme (UN Environment) is the leading global environmental authority that sets the world's environmental agenda, promotes the coherent implementation of the environmental dimension of sustainable development within the United Nations system and serves as an authoritative advocate for the environment.