Production and Operations Officer


Planning and organizing production schedules
Uses project scheduling software to track project milestones and monitor project budgets.
Verifying data and calculations produced by team.
Decide on and order the resources that are required and ensure stock levels remain adequate
Select equipment and take responsibility for its maintenance.
Regular attendance at work sites.
Ensure that the production will be cost effective by estimating costs and negotiating and agreeing budgets with both clients and managers
Monitor the production processes and adjust schedules as needed
Monitor productivity rates and product standards and implement quality control programmes
Liaise with different departments, teams and companies, e.g. suppliers, managers, clients
Ensure customer orders are completed on time and to budget and that quality standards and targets are met
Work with managers to implement the company’s policies and goals
Collate and analyze data, putting together production reports for both managers and customers
Supervise and motivate team of workers
Review worker performance and identify training needs.
Ensure all operations are carried on in an appropriate, cost-effective way
Improve operational management systems, processes and best practices
Help the organization’s processes remain legally compliant
Formulate strategic and operational objectives
Examine financial data and use them to improve profitability
Set the quality standards, perform quality controls and monitor production KPIs.
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.
Organizing the repair and routine maintenance of production equipment.
Liaising with marketing and sales staff.
Recruit, select, train, assign, schedule, coach, counsel, and discipline employees.
Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions.
Plan and review compensation actions; enforcing policies and procedures.
Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Accomplish operations and organization mission by completing related results as needed
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.
Manage relationships with key operations vendors
Track vendor pricing, rebates, and service levels.
Review and approve all operational invoices and ensure they are submitted for payment.
Serve as the primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site. In particular, this includes any issues on-site at client facilities, such as breaking a fence or tape residue on flooring.
Communicate customer issues with the operations team and devise ways of improving the customer experience, including resolving problems and complaints.
Work closely with the CEO and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Communicate all operating policies and/or issues at department meetings.
Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses.
Communicate with legal counsel and safety department to ensure all processes remain compliant with regulatory health and safety regulations and other governmental regulations


Degree in Surveying, Planning, GIS or any other related field.
Diploma in Business Administration will be an added advantage.
At least 2 years of experience in management
Proven record in delivering quality measurement work.
Analytical thinking skills
Be thorough and pay attention to detail
Able to use a computer and the main software packages competently


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About Stellar Human Resource Solutions

We are a Human Resource Management Consulting Company based in Nairobi Kenya providing a comprehensive range of Human Resources Solutions with your business needs and focus in mind. We excel in consulting, training, offer complete staffing solutions, policy creation, payroll processing, HR Audits, Organizational restructuring, mitigation and conflict resolution.