Head of Information Technology

Branch: Kilimani Branch – Head Office

Department: Information Technology


The job is responsible for managing the Information and Communication Technology division of the Bank which covers the business operations & management system, office automation system, network infrastructure, and telecommunication facilities. Effective capacity planning, maintenance and operations management to ensure optimum uptime and business continuity are critical. The job includes disaster recover planning and management also for the purposes of business continuity.


IT Strategy

Provide expert knowledge, experience and an innovative approach to support and develop the IT strategy ensuring it is continually appraised and updated to reflect the IT requirements to support the strategy of Sidian Bank.
Decision maker providing strategic and professional leadership on IT projects and development.
To be responsible for the operational, strategic planning and provision of resource for the delivery of projects and support across the organisation.
Executes a governance process to provide corporate executive leadership with visibility into program performance and decision-making ability

IT Service Delivery

Delivery of projects, both technical and applications, on time and on budget in line with business requirements.
Negotiation of prices and achieving best values on IT purchases.
Manage tender processes in relation to IT hardware, networks and security, telephony, printer hardware and service together with software solutions.
Plans, schedules, and directs the development, production, and administrative processing of the Bank’s IT operations.
Participates in technical projects, such as writing equipment specifications or developing computer programs for specified applications.
Ensures rapid, accurate, and efficient processing of the Bank’s workload by use of efficient information systems.
Builds systems capability that reflects the highest state of technical sophistication consistent with the Bank’s needs and budget.
Ensures security of the Bank’s information systems.
Recommends insights that contribute to overall Bank strategic management.
Ensures the Bank makes maximum use of the general system by providing for the education and training of the principal users.
Interprets IT policies, purposes, and objectives to Bank staff.
Prepares progress reports to inform management of project status and deviation, if any, from set objectives.
Keeps current on new developments in information technology, and plans for future upgrades and Bank changes.
Prepares proposals and solicits sale of systems analysis, programming, and computer services to contracted firms.
Participates in technical projects, such as writing equipment specifications or developing computer programs for specified applications.
Keep pace with legislation to ensure compliance in all areas including Data Protection.
Partner with business functions to identify new opportunities including process and/or value chain analysis, business service model, business canvas, process and solution enablement plan.


Provide expert strategic knowledge and inspirational leadership, training and coaching to the IT staff for whom you are responsible and overall management responsibility for all IT teams.
Maintains a professional and technical IT staff complement capable of meeting current and future needs.

Appropriateness of the IT structure.
Approval of expenditure within discretionary powers delegated through the Director, IT & Operations.

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.

8+ years of experience working in IT operations, supervising technology teams, and overseeing large information technology projects.

Expert understanding of T24 Core Banking system and at least 5 years in a T24 management role.
Knowledge of change management processes.
Knowledge of Office business applications.
Significant knowledge and experience of strategic planning, implementing and managing large scale complex IT.
Background in software development, experience of managing technical and development teams is desirable.
Working knowledge of Prince II/ project management.
Technically strong and analytical, with highly developed IT skills.
Strong interpersonal, management and leadership skills.
Demonstrated ability to build cohesive teams and to achieve goals through teamwork.

Relevant IT certifications.


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About Sidian Bank

At Sidian Bank, we recognize the significant accountability and inherent risks that an entrepreneur takes to make his ideas and dreams a reality.

It is for this reason that our mission is to empower entrepreneurs to create wealth through provision of transformational financial solutions that meet entrepreneurs needs and facilitate growth through convenience and choice.