HR Associate

About The Role

The overall purpose of this job is to support delivery of efficient and effective operations in the HR Department.

Key duties and responsibilities

Key duties and responsibilities

Provide operational and executional leadership and accountability in the management of the human resources operations
Support and manage general employee life cycle processes; from attraction and acquisition of talent to onboarding, capability, and career development as well as succession planning
Support the development of HR related strategies and ensure implementation and execution
Prepare and monitor HR Analytics; monitor and direct analysis of HR performance metrics and employee information reporting
Monitor retention and engagement for trends and changes that require intervention
Respond quickly and accurately to all employee queries and ultimately provide issue resolution.
Escalate and communicate any broken processes in the employee experience and continuously find new ways to improve the employee experience and speed of resolution
Maintain, and manage human resource policies, systems, and processes
Verify payroll inputs with 100% accuracy
Maintains accurate and up to date employee records in the HRIS
Work with the HRM and the culture committee on all matters culture
Any other work that may be assigned to the jobholder by the supervisor

About You

Bachelor’s degree in Human Resources or business related field
Minimum three (3) years’ experience in HR
A member of IHRM
Knowledge of the country’s labor/employment laws & common HR practices
Knowledge in procurement processes and best practices
Experience managing HR systems
Excellent communications skill
Ability to think on one’s feet
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals
Problems are operational, affecting more than one function in the company. Solutions will involve moderate risk as decisions are made through a consultative process with stakeholders
Strong analytical and problem solving skills
Strong persuasion and negotiation skills
Flexibility and adaptability
Open to change
Calm under chaos

What we offer

Comprehensive health insurance – Inpatient / Outpatient / Dental / Optical
Flexible vacation
All risk Insurance
Office lunch
Opportunity for company stock options


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About Sendy Limited

At Sendy, we specialize in connecting on-demand, trusted, and transparent service providers with individuals and businesses looking to move packages. Thus, we believe it’s a natural extension of our core expertise to also connect our users to quality certified transportation providers. As of today, Sendy users can now request a package DELIVERY using a motorcycle, van, pickup, or 3 ton truck, or a passenger RIDE with a boda boda or cab - all from within the same SENDY mobile app (available on Android and iOS) and web platform. All DELIVERY and RIDE services are available 24 hours a day, 7 days a week and can be paid for using cash, MPesa, or card.