Field Service Sales Engineer
Your Role – Magic happens when you bring great people together!
Deploys all sales actions in order to maximize the installed base services with assigned Strategic accounts and country/BU Targeted account
The Outside Sales Representative (OSSR) is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital Services of all major manufacturer’s electrical equipment installed at the customer’s site.
The OSSR is also accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions.
This position is responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements to meet or exceed his/her profitable sales target.
The OSR develops new sales opportunities, addresses, and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer’s needs.
Discusses Field Service proposals, and close them facing the customer. He/she interacts with the account manager from the Business Units, and with FS Inside Sales Services Representative and Field Services Operational Marketing teams. He/she will have to increase the mix of Service Plans sales as a top priority.
Develops account profiles and executes the sales plan.
Applies market and account skills necessary for dealing with specific target audiences.
Identifies and contacts potential customers or prospects, either existing or new.
Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery)
Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.
Provides monthly forecasts and summaries in a timely manner.
Participates in the preparation of analysis and reports on field service performance.
Supports tendering team in preparing proposal and quotations in respect of expected margins and client’s expectations.
Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
Gives the Field Services Marketing leaders with Offers feedback and needs
Educates customers on all SE products and services with special attention on Recurring and digital Offers
Coordinates and/or attends marketing/sales seminars as needed
Engineering qualifications preferable. A bachelor’s degree in electrical engineering or related field is an added advantage
The successful candidate should have a (4) year college degree or equivalent work experience and (5-10) years technical sales experience.
Knowledge on either LV, MV switchgears, Transformers, UPS,Cooling Systems, PLC and Drives will be an added advantage
Ability to build a sustainable and reliable relationship with the customer.
Understand the East Africa market of Consumer Packaged Goods ( CPG) including food &Beverage , Life Sciences (Pharma) etc .
Excellent verbal and written communication skills.
Ability to work under pressure
Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
Proficient in Microsoft Office and ERP/CRM related tools.
Excellent organizational skills.
MODE OF APPLICATION
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About Schneider Electric
Schneider Electric is the global specialist in energy management and automation. With revenues of â‚¬26.6 billion in FY2015, our 185,000 employees serve customers in over 100 countries, helping them to manage their energy and process in ways that are safe, reliable, efficient and sustainable. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Our connected technologies will reshape industries, transform cities and enrich lives. At Schneider Electric, we call this Life Is On.