Communication Manager: PR & Communications

Reporting to the Head of PR and Corporate Communications, the role holder will be responsible for developing innovative internal and external communications strategies, clear narratives and clever tactics that are tailored to, and engage, meet Safaricom’s goals and initiatives.

This includes overseeing the implementation of the local and regional news agenda, content, programs, and channels and proactively building and manage relationships with key stakeholders across a range of businesses, functions, and locations.



Responsible for the communication requirements of several divisions and departments including but not limited to; Enterprise Business Unit, Sponsorship and Assets, and Sustainable Business and Social Impact teams.
Responsible for ensuring the development and implementation of effective communication strategies for the respective teams.
Provide expert internal and external communications counsel to the team’s leaders.
Responsible for understanding and meeting monthly, quarterly and annual PR targets
Generate positive press coverage around news, events, activities, issues, developments & personalities.
Contribute to ensuring that Safaricom is perceived positively across all major stakeholders & constituencies.
Leading press engagement strategy for the company, and develop & maintain personal relationships with key media influencers
Manage relationship with and output of PR agencies


Degree in PR, Communication, Journalism, Law, BA or any related field
Over 5 years in Media, Marketing, PR & Communications (agency or in-house)
Impeccable skills across PR and the rest of the communications mix
Excellent writing, proofing & editing skills
Good presentation skills
ICT industry knowledge a plus
Last Date to Apply: Jan 25, 2023


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About Safaricom Kenya

Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.