Credit Operations Officer- SME Accounts

Please note:

Candidates who can start as soon as possible will be given first priority.
Candidates with Fintech or accounting or SME experience will have an advantage.
This role requires flexibility to work over the weekends
Primary job description

Onboarding, vetting and evaluation of potential SMEs/Merchants to be funded by Pezesha on a regular basis using our internal processes and standards and hitting set targets to ensure growth and scale
Assess SMEs creditworthiness and risks by evaluating their financial information and ratios
Onboard, manage and retain SME related partners and their commissions payouts
Marketing & Financial education in relation to SMEs needs and support
Provide customer care support via calling and follow up with potential and funded SMEs on additional information required as well as repayments of loans for those successfully funded by Pezesha
Portfolio management
Monitor and update SME loan accounts and information on the dashboard
Drive strategic sales, scale and productivity to ensure the overall success of the company’s products and services
Execute on strategic experiments to drive growth in assigned portfolios
Daily analytics and reporting on assigned portfolio performance

At least a graduate of Commerce or Accounting or Finance or a related field
Solid understanding of credit risk processes and standards
Basic computer skills and a quick learner
At least 2 years of professional work experience in credit operations as a relationship officer or part of the credit risk team
ADDED ADVANTAGE: Credit Operations & SME evaluations experiences from a bank or Fintech environment.
ADDED ADVANTAGE: Strong Accounting and analytical skills with more than 2 years experience
Proficiency in excel skills or working with spreadsheets
Ability to manage multiple projects and self drive toward targets while ensuring quality output and prioritisation.
Excellent verbal and written communication and interpersonal skills
High level of interpersonal maturity, hardworking, and professionalism
Unwavering commitment to service and customer orientation
Team player who demonstrates positive attitude, creativity, energy, dedication to collaboration and patience and with a high degree of integrity
In-depth knowledge of the Financial industry (Fintech) and its current events in Kenya
Attention to detail
Excellent time management and organisation


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About Pezesha

Pezesha, has created a holistic financial marketplace for MSMEs. By offering lending, financial education, and debt counselling to borrowers, plus a proprietary credit scoring system to vet MSMEs without a credit history, derisking lending to SMEs. Lower Risks bring commercial banks and capital providers onto Pezesha platform. As a collaborative structure, Pezesha is helping to tackle the $19 Billion financing gap for SMEs.

Pezesha is led by a highly experienced and passionate local team with more than 10 years local and international experience in fin-tech, management of growth and technology companies, and unparalleled local market knowledge and reach.