IT Support Specialist/Manager
- Data analysis of payment channel and problem analysis;
- Deal with and respond to business problems, cooperate with customer service team to solve problems in time;
- Collect requirements, collect suggestions and optimize products;
- Coordinate and promote the problem-solving of each department, and optimize the work flow of each department;
- Follow up channel problems and contact channel supplier to locate and solve problems;
- Timely respond to Shenzhen team issues and report the progress of problems;
- Full-time bachelor degree or above, major in computer science, 1-5 years working experience, can understand code and analysis log;
- Good logical thinking ability and self-study ability;
- Positive and responsible working attitude, good communication ability and coordination ability;
- Be able to respond and cooperate with all departments in time;
- Be able to work overtime on holidays.
MODE OF APPLICATION
Click “APPLY FOR JOB” button above to apply for this job.
PalmPay is a next generation mobile wallet that empowers anyone with a smartphone to open a financial account, send money and make payments. Available on Android and iOS.