Internal Investigator
Job TypeFull Time
Experience2 years
Job FieldFinance / Accounting / Audit
Job Description


  • Analyze information gathered through interviews and scene visits
  • Collect evidence to support contested claims in court.
  • Examine claims form and other records to determine insurance coverage.
  • Examine titles to property to determine validity and act as company agent in transactions with property owners.
  • Interview or correspond with intermediaries and claimants to correct errors or omissions and to investigate questionable claims.
  • Interview or correspond with claimant and witnesses, consult police and hospital records, and inspect property damage to determine extent of liability.
  • Investigate and assess damage to property.
  • Prepare report of findings of investigation.
  • Refer questionable claims to external investigator or claims adjuster for investigation or prosecution.
  • Assist with business or managerial research
  • compile evidence for court actions
  • compile information for court cases
  • Determine liability
  • Evaluate customer records
  • Research legal records
    Skills And Competencies
  • Basic computer skills
  • Assertiveness and self-drive
  • Good Interpersonal Skills
  • Good communication and negotiation skills
  • Speed and accuracy
  • Ability to work in a team environment
  • Ability to work under pressure and manage time effectively
  • Strong Analytical skills
  • Ready to work odd hours
  • Ready to travel extensively

    Qualifications, Knowldege & Experience

  • A bachelor’s degree
  • COP Qualifications
  • 2 years working experience in Investigations preferably in Insurance


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About Old Mutual

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.