Receptionist/Administrative Assistant, Nairobi

Know our team

Nutrition International (NI)’s Africa Region Corporate Services Unit comprises of a team of expertise that work closely with the Country Offices in the region and HQ in Ottawa. The primary mandate for the Corporate Services Unit is to provide leadership and support in corporate and program finance management, budget management, donor reporting, procurement, IT service and office administration functions. Currently, Nutrition International is seeking applications for Receptionist/Administrative Assistant to be based in Nairobi, Kenya.

About you

You will have a BTS in secretarial studies or equivalent from a recognized tertiary college/university and at least 2 year’s work experience in a similar position.

Solid knowledge and practical experience in administrative and clerical procedures, telephone systems, computers and relevant software applications and knowledge of customer service principles and practices.

Skills on strong written and communication skills, organization skills, excellent customer service orientation, attention to details, initiative, reliability, integrity, competent IT skills and ability to work in a multicultural environment.

Fluent in written and spoken English. Knowledge of French language is an added advantage.

About the role

In this role you will be:

Receptionist Duties:

Answer telephone, screen, and direct calls.
Take and relay messages.
Provide information to callers.
Greet persons entering organization.
Direct persons to correct destination.
Deal with queries from the public.
Maintain telephone records, as per NI procedures.
Ensure knowledge of staff movements in and out of organization.
Maintain and regularly update a database of phone numbers, fax numbers and addresses of all NI offices in Africa and other relevant contacts and partners.
Connect local/international calls for staff/visitors as required.

Administrative Duties:

Receive and sort incoming and outgoing mail, faxes, and deliveries; distribute them in a timely fashion
Maintain correspondence records, as per NI procedures
Interface with the mail companies, international and domestic,
Prepare letters and documents
Make travel arrangements
Receipt of office and kitchen supplies and maintaining inventory listing
Assist in organizing meetings
Tidy and maintain the reception area, making sure that NI documentation are always available in the display shelves.
Printing and binding of documents

What we offer

A competitive market pay, health and dental benefits and pension plan, flexible work hours, work from home, four weeks of vacation (plus public holidays) and support for learning and development opportunities. We offer a collaborative and engaging work environment. Read more to know more about us Top Employers of National Capital Region 2020.

Selected candidates must have current legal entitlement to work in Nairobi, Kenya. We thank you for your interest, however only those selected for an interview will be contacted.

Nutrition International is an equal opportunity employer. We celebrate diversity and are committed to an inclusive, equitable and accessible work environment. Upon request, accommodations due to a disability are available throughout the selection process.

Please note that all our offers are conditional subject to appropriate screening checks and satisfactory reference checks.


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About Nutrition International

Nutrition International (formerly the Micronutrient Initiative) is passionate about tackling one of the world’s greatest health issues: malnutrition. Recognized as global experts, we work around the world to create effective and sustainable solutions for hidden hunger. Nutrition International has headquarters in Ottawa, Canada and regional offices in New Delhi, India to oversee Asian operations and in Nairobi, Kenya to oversee African operations. Nutrition International is a not-for-profit organization governed by a dedicated international Board of Directors and led by an internationally recognized team of technical experts, program designers, advocates, analysts, evaluators, implementers, educators, resource managers and nutrition champions.