Global Recruitment Adviser (English & Spanish)

Job Description

Please note fluency in both English and Spanish is required for this role. Language skills will be tested and used as a criteria.

Are you passionate about making the world a better place for people displaced by war and conflict? Are you an expert in identifying talents, delivering excellent customer service, and improving the hiring process?

Norwegian Refugee Council welcomes your interest in one of its most exciting employment opportunities!

We are looking for a talented Global Recruitment Adviser who will join the exciting adventure of building the best place to work with us at the NRC Global Recruitment Centre.

NRC launched its first Global Recruitment Centre in November 2020 in Nairobi. By establishing the Centre, NRC aims at driving efficiency and quality of recruitment in support of all its offices and operations in more than 30 countries. The Recruitment Centre covers a large functional scope comprising of five main areas: Attract, Search, Recruit, Vet and Contract. It is led by the Head of the Centre and consist of a team of expert recruiters and HR coordinators.


Main Responsibilities

Manage end-to-end recruitment process and deliver outstanding service to NRC hiring managers and candidates
Develop a recruitment plan together with hiring manager for each recruitment and translate requirements into a solution-based recruitment strategy
Provide advice and direction to hiring managers, HR staff and candidates about the entire hiring process, build those relationships effectively being a trusted adviser to both NRC staff and candidates
Thoroughly assess candidates to ensure suitability for the role; evaluate and screen submitted applications, conduct interviews and perform assessment tests
Ensure effective candidate management through ongoing communications regarding questions, updates and status during the recruitment; ensure candidates are treated with the utmost care throughout their process
Identify and escalate any potential or actual issues/risks with delivering recruitment services
Ensure effective sourcing and selection support based on knowledge of NRC programmes and context
Maintain knowledge of the constantly changing environment of the marketplace relative to the sourcing and recruitment of qualified humanitarian professionals
Ensure compliance with and adherence to NRC policies, procedures, tools, minimum standards, personal data protection rules and regulations and adhere to service level metrics to enable operational excellence


Experience in operating global recruitment including sourcing, competency-based interviews, talent pools, and use of selection techniques
Certification in psychometric tools, preferably tests from Cut-e, is an asset
Experience working in an international organization
Highest level of customer service orientation, strong drive and “can-do attitude”
Commitment to humanitarian principles and values and ability to convey them
Fluency in English, both written and verbal
Fluency in Spanish, both written and verbal
Understanding of the importance of a strong employer brand in recruitment and ideally experience in employer branding
Tech savvy, comfortable communicating virtually and learning new office tools, keeping abreast of advances in technology and social media
Minimum Bachelor’s degree in related field or equivalent experience
Experience recruiting in North & Central America, and/or Latin America
Experience recruiting in Central & West Africa region
Previous Shared Service experience is an important asset
A good sense of humour would be an asset!
Find more details in JOB DESCRIPTION

Personal Qualities

To be successful in this role, you need to be service-minded with strong multi-cultural awareness and sensitivity. You have a positive attitude with an understanding that priorities might change and flexibility is key to deliver in a dynamic work situation. You are interested in the humanitarian sector and want to contribute to the work of the organisation. A good sense of humour would be an asset!

Terms of Employment

Contract type & Duty Station: National Contract  – This position is open to nationals of Colombia, Venezuela, Honduras or any other location where NRC is present, please state your preference in the application.
Position on grade 8
Contract length: 12 months
All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and beliefs shall guide our actions and relationships.



Click “APPLY FOR JOB” button above to apply for this job.

About Norwegian Refugee Council

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs