Front Office Administrative Assistant

Job Description
To ensure proper management of NKL front office by interacting with both internal and external customers to provide and process information in response to inquiries, concerns and request regarding the organization. The role also manages telephone calls in and out of the organization.

Main activities and task

Handling telephone calls, handling appointments and visitors in a friendly and professional
manner while also being very perceptive and disciplined
Operating and ensuring that the PABX is in good working condition at all time
Maintaining an up to date filing system in the office
Ensuring that the company’s legal licences are up to date
Able to deal with complaints and give accurate information
Ensuring security of office records, equipments and documents
Ensuring reception area is tidy and presentable with all necessary stationary
Receiving sorting registering and distributing incoming mails for the assigned office for actions
Raising sales orders from Company emails and telephone cells
Prepare statistical daily, weekly and monthly reports
Maintain an updated list of internal telephone cells
Ensure security, Occupational safety and Health measures are adhered to atb all times at the
Perform any other duties assigned from time to time

Essential Criteria

Diploma/Degree in Business Related Course,Office Management or Secretarial Studies from a recognised institution typewriting III (50 w.p.m) Computerized document processing III; Business English III/Communications II
KCSE; At least a C in English,Mathematics and any other science related subject
Meticulous, Detailed, proactive with a positive attitude
Basic knowledge of security related matters
Over 3 years Experience in customer service, telephone operations, basic book-keeping,
switchboard and front office managements
Proficiency in English and possess strong communication and organizational skills
Ability to maintain high levels of integrity and handle work related pressure
Able to work independently and as a team


Click “APPLY FOR JOB” button above to apply for this job.

If you are interested in the above position and feel you have the necessary qualifications and experience, send your applications  Closing date for receipt of application is 26/10/2021

About Norbrook Kenya Limited

About Norbrook Kenya Limited
Norbrook is one of the largest privately owned veterinary pharmaceutical companies in the world. With more than 40 years' experience delivering trusted, quality brands for our customers, we are continuing to drive the business forward through new product development; substantia... read more

Our extensive, multi-year capital investment programme commenced in FY16 to help strengthen the company’s position in the global animal health market.