Data Governance and Privacy Lead

Job Purpose Statement

Enterprise Data Management (“EDM”) is a process that seeks to ensure Data in NCBA Group PLC is accurate and consistent to meet the strategic and business goals. “EDM” has eight key capabilities

Data Architecture (DA)
Data retention & archiving (DRA)
Data quality management (DQM)
Metadata management (“MM”)
Master data Management (MDM);
Data privacy & security (DPS)
Business Intelligence and Analytics (BIA)
Data governance.
The Data Governance and Privacy lead is a senior management role tasked with providing leadership and overseeing the following administrative and operational functions of the data management office and group:

Data Governance Strategy: planning and execution of the data governance strategy through effective project management process, including coaching cross-functional
teams, providing guidance, managing the program, providing direction, making tradeoffs, driving proactive issue resolution, communications and change management.
Data Protection: Ensure that the bank processes the personal data of its staff, customers, providers or any other individuals in compliance with the applicable data protection rules. Ensure the company’s policy is in accordance with the Kenya Data Protection Act and codes of practice. Conducting training and awareness sessions to all Staff on Data Privacy requirements and obligations of the Group and ensuring Data Privacy Impact Assessments are undertaken in line with data privacy laws.


Key Responsibilities

Financial 30%

Develop the Data Governance and Data Protection vision and framework – short term and long term
Identify and initiate projects to implement the vision
Execute NCBA’s Data Strategy & Implementation Road Map, through effective communication, collaboration and the sharing data methods across processes and systems to facilitate economies of scale and eliminate duplication of work.
Ensure annual performance measures align with Data
Governance and business objectives
Allocate budget and resources


Customer 20%

Build consensus for the Data Governance and Data Protection strategy across the executive community
Communicate the vision for Data Governance and Data Privacy to the enterprise
Collaborate with leadership within NCBA Group to identify business needs and implement data capabilities and processes
Ensure appropriate representation and participation in Data Governance and Data protection across the business
Ensure all Data Governance work efforts are in line with overall business objectives and the Data Governance vision Link with NCBA Data Governance council.


Internal Business Process 40%

Design and Implement a Data Management Framework (DMF), leading to standardization, improved & timely decisions and derived business insights.
Develop Data related Policies, Frameworks & Standards.
Define roles and responsibilities related to Enterprise Data Management and ensure clear accountabilities across business functions.
Act as a Liaison across all business functions to ensure that data governance business requirements are met.
Collaborate with leadership within the group to identify business needs and implement data capabilities and processes


Learning and growth 10%

Encompass consideration regarding Target Operating Model, talent, risk with regards to data, information (and its usage)
Lead community of Data Stewards


Bachelors in Computer Science, Finance & Banking MIS, or Information Management, operations management
Masters or diploma in data management/data science, will be an added advantage



Project management
SQL Certification/Competency
Knowledge of Informatics Tools Suite, e.g. Tableau, SAS, ETLs, ORACLE, SAP etc.
Desirable – CISA/CISM/C-RISK

Knowledge of industry leading data quality and data protection management practices
Knowledge of data governance practices, business and technology issues related to management of enterprise information assets and approaches related to data protection Knowledge of data related government regulatory requirements and emerging trends and issues
Demonstrated consulting skills, with change management concepts and strategies, including communication, culture change and performance measurement system design Appreciation of risk data architecture and technology solutions
Effective communicator and well networked
Ability to influence decisions.


Desired work experience:

A minimum of 7 years work experience in Middle Level Management, with 2-3 years working experience in data quality management, information architecture & governance design and implementation, with significant influence on overall direction of data governance management.
Demonstrated experience in developing and operationalizing data based guidelines, policies, procedures, and standards,
Demonstrated ability to build cross-functional relationships that result in adoption of organizational change


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About NCBA Group

On 6th December 2018, it was announced that NIC Bank, an institution with a rich history of retail banking; and CBA Bank, a forerunner of innovation in the banking space, would be merging to form a new bank with unmatched strength, expertise and regional reach.

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Our extensive branch network and friendly service mean that you are part of the most universal yet personal bank in East Africa.