Assistant Manager, Consumer Collections

Job Purpose Statement

Managing the assigned portfolio at risk while implementing suitable debt management strategies so as to minimize impairment. A clearly defined strategy for following up and returning the accounts to full performing status must be documented on each name.

Ideal Job Specifications

University degree Upper 2nd Class Honors or 3.0 GPA


Computer literate
Relevant professional qualification in Banking, Risk Management and Law an added advantage.
Legal knowledge is highly desirable

Desired work experience:

At least 4 years work experience in a bank or financial services institution of which at least 2 years should have been in remedial management (Debt Collections and/or Recoveries).
Closing on: Jan 30, 2023


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About NCBA Group

On 6th December 2018, it was announced that NIC Bank, an institution with a rich history of retail banking; and CBA Bank, a forerunner of innovation in the banking space, would be merging to form a new bank with unmatched strength, expertise and regional reach.

The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds — from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.

Our extensive branch network and friendly service mean that you are part of the most universal yet personal bank in East Africa.