Overview
Account Technology Strategist
Job Type Full Time
Qualification BA/BSc/HND
Experience
Location Nairobi
Job Field ICT / Computer , Internships / Volunteering
Overview
The Account Technology Strategist (ATSs) are our enterprise customer’s chief architects. Acting as a chief architect offers a high profile, customer-facing role that is the primary technical face and orchestration point for enterprise customers. Successful ATS’ have a strong, proven IT background and demonstrated knowledge with a broad range of Microsoft solutions and technologies.
As an ATS you must relish the opportunity to build and maintain trusted advisor relationships with technical leads at some of America’s largest organizations including CIOs, CTOs, Enterprise Architects, and IT Directors.
Responsibilities
You will be responsible for developing the account technology vision and strategy to support the overall business objectives for Microsoft and customers. The ATS works closely with the Account Executive, Customer Support, Technical Sales, and Business Development sales disciplines to ensure all new sales are well scoped to achieve sustainable business results.
ATS’ champion their customer success across varying Microsoft solutions, technologies, and channel partners often within multiple accounts. The role includes coordinating and guiding both the customer and Microsoft enterprise account teams on all technical domains.
Role-specific qualifications
Confidence to manage executive relationships, both internally and with customers, to create business transformation.
Combining business acumen with technological experience.
Microsoft Product Certification, ITIL / similar ITSM knowledge is a plus.
Qualifications
Currently pursuing a bachelor’s or master’s computer science, computer engineering, IT or electrical engineering or STEM fields or related fields with at least one semester/quarter remaining after internship. Alternatively still registered as a student at the time of application (South Africa).
Passion for technology and working with customers.
Excellent communication skills and superior customer-service oriented skills desired.
Excellent verbal and written communication, analytical and presentation skills.
English language and local language fluency for all roles.
Full unrestricted work authorization for your chosen location
MODE OF APPLICATION
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About Microsoft
Microsoft Corporation (commonly referred to as Microsoft or MS) is an American multinational technology company headquartered in Redmond, Washington, that develops, manufactures, licenses, supports and sells computer software, consumer electronics and personal computers and services. Its best known software products are the Microsoft Windows line of operating systems, Microsoft Office office suite, and Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface tablet lineup. As of 2011, it was the world's largest software maker by revenue, and one of the world's most valuable companies.
