Overview

Senior Specialist, Account Management

Overview

This individual is the ‘Go To’ person for Business Development within East Africa ensuring alignment between the location’s ‘go-to-market’ approaches and the overall MEA Business Development strategy, taking into account the region’s longer term strategic initiatives.

Establish new partner / enabler / joint venture integration with capabilities to sustain MasterCard’s competitive advantage and tracking performance against key objectives. This individual will have responsibility for establishing and maintaining strong business relationships with Issuers, vendors, the banking industry and the regulators across the assigned location.
Fundamental to accelerating the development of the business in the allocated location, is a backbone of strong issuance strategy in partnership with key Banks. The individual will be responsible for developing a dedicated Issuance plan and strategy across the assigned location.
In addition, the successful candidate must have a sound knowledge of the payments industry P&L and how to maximize revenue through an effective issuance strategy.
The individual will support in the development of the allocated location’s Interchange strategies, in collaboration with all regional cross-functional teams. The successful candidate will be required to support in the assigned location’s Regulatory dialogue and support Country Management, on all matters relating to national and regional interests.

Role

The job holder will carry out responsibilities detailed below in the assigned location within East Africa markets:

Develop sales pipeline leveraging all available resources in coordination with the product development and account management teams
Work with Customer Account Managers and Country Managers to identify opportunities to sell new products to existing customers
Participate in high-level, interactive conversations with key decision makers around new or emerging product opportunities
Analyze customers’ existing business through profitability modeling, financial forecasting and competitive analysis and recommend opportunities for additional revenue
Develop long-term growth strategies to optimize mutual profitability across debit and credit business lines
Work with virtual team of MC subject matter experts to strategically articulate value propositions to close new business opportunities
Develop financial modeling and business cases for identified opportunities
Execute and manage the customer contract agreement process, ensuring global linkage of resources and information sharing
Be the responsible “face of MasterCard” to the prospect/customer through high level interactions with key stakeholders such as senior bank executives, country regulatory contacts, representatives of marketing and card vendors as well as third party processing companies.

All About You
Deep business development and marketing experience within banking and payments
Strong project management, problem-solving, analytical, and organizational experience
Demonstrated experience in managing multiple internal stakeholders and external clients in a multicultural environment across multiple geographic locations
Excellent writing and presentation skills, extensive experience in communicating in international environment at senior management level
Solid solution development skills and effective working both independently and in a team environment
Strong negotiation and influencing skills
Organization and time management skills; ability to multi-task
Exceptional business judgment and strategic planning skills
Business Case development, including financial analytics
Budget preparation and management
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting.  Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Due to COVID-19, most of our employees are working from home. We’ve implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we’re all in this together.

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.​

MODE OF APPLICATION

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About MasterCard

Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.