Director, Product Management, H&D
Job Type Full Time
Qualification BA/BSc/HND
Location Nairobi
Job Field Administration / Secretarial
Job Summary

  • The purpose of the Director, Product Manager is to support the work for the key vertical of Education: from understanding stakeholder needs, developing a vertical strategy, developing product business requirements, go to market and commercial model and taking the product through the full PME process to be ready to pilot and scale.
  • Are you passionate about transforming lives at the Base of the Pyramid consumers?
  • Have you ever brought a product to market, ideally in emerging markets, across multiple geographies and cultures?
  • Can you bring structure and rigour to a fast-moving environment beyond Mastercard’s core business?
    This position reports directly to the Education Product Manager, and is based in Nairobi, New York or London.

All About You

  • Passionate about transforming lives at the Base of the Pyramid consumers, with an ability to uncover needs and design features to serve this unique segment
  • Proven experience launching and scaling new product deployments in emerging markets
  • Solid experience in a customer facing management role, in developing and fostering customer relationships who regard you as a trusted partner
  • Demonstrated ability to work within and across geographic boundaries within a matrix environment, comfortable with fast and fluid environments, good team player and manager
  • Knowledge and experience of digital tools, and the payments industry a plus
  • Understand landscape, needs, pain points and drivers of stakeholders in your vertical to become the subject matter expert in the Education vertical. Undertake strategy refresh as needed
  • Manage consumer facing product from conceptualization through pilot and commercialization. Identify product and solution requirements and clearly document. Take product through full PME process as required
  • Support key partner deployments with focus on scoping and delivery of World Food Program Home Grown School
  • Meals multi-year partnership, deployment of NatSave pilot through to commercialization, repositioning of Uganda deployment and other future launches
  • Develop product collateral including template legal agreements, pricing manuals, training materials and customer facing documentation
  • Develop go-to-market strategy with non-traditional partners of Mastercard and with Mastercard licensed clients
  • Liaise with rest of Humanitarian & Development team to develop and deliver product through partners and markets, and with other business functions across Mastercard
  • Deliver on other projects within the Vertical Product team as required. These may relate to pricing and business models, marketing collateral development or other topi


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About MasterCard

Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.