Communications Specialist

Position Summary:

The Communications Specialist will be a part of a communications technical team supporting the USAID/Somalia mission. The Specialist will participate in the full scope of strategic communication support tasks including the development and production of information products and publications, event coverage, field work, photography, social media management, strategy development, videography, and writing. The position will report to the Somalia Team Lead and be based from MSI’s Nairobi field office, with travel to Somalia as needed.


Maintain a clear understanding of the mission’s portfolio and structure, as well as mission and Agency communications objectives.
Contribute to the professional presentation and execution of communications products and services and contribute to systems to track metrics/indicators that will translate the effectiveness of these efforts.
Produce compelling and relevant content that adheres to branding and style guidelines and uses a consistent tone, style, and language to communicate to target audience.
Participate in and contribute to presentations at quarterly coordinating, strategy, and performance review meetings that assess MSI efforts during the previous quarter.
Contribute to the accountability of the project by tracking/updating content and tasks using project management and filing systems.
Contribute to the development of technical team communications strategies and content plans in their area of coverage.
Provide daily monitoring and management of platforms to flag any sensitive issues.
Contribute to the development of social media messaging and toolkits with draft messages, corresponding links, and appropriate images on a regular basis.
Schedule and post social media content optimally as per the content calendar and checking that all edits have been made and approvals secured prior to publishing.
Work with management on a daily basis to develop systems and workflows among the team that streamline social content development, approvals, and publishing.
Provide analytics, including impressions, clicks, views, and other useful indicators of community engagement and growth.
Contribute to a monthly catalog of news stories that will be further analyzed by an independent media monitoring organization on a monthly and quarterly basis.
Facilitate travel, coverage, or otherwise liaising with journalists on site visits.
Conducting interviews, taking photos, videos, or otherwise supporting field work or events, and assisting with other activities, such as assembling materials, setting up signage, tents, etc.
Work with photographers and videographers to capture human interest stories.



Bachelor’s degree in a relevant field is required.
Minimum five years of relevant professional experience in journalism or public relations, including demonstrated experience in digital technologies such as Meta Ads, Twitter Ads, Brandwatch, or others is required.
Experience working and traveling in Somalia and in-depth understanding of Somali culture, geography, and development issues is required.
Experience working with non-governmental organizations, donors and/or agency or mass media is preferred.
Experience in building the capacity of others on how to develop content for social media is preferred.
Social media or digital marketing certifications are preferred.
Experience with managing influencers and user-generated content is preferred.
Broad knowledge of digital (websites, social networking, email and blogging), photography and videography to seamlessly apply to multiple scenarios is required.
Strong written and verbal fluency in English and Somali languages is required.


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About Management Systems International

More effective public administration in Iraq. Enhanced roles for women in conflict-affected areas in Colombia. Decreased child labor and more children in schools in Morocco. Fairer oral trials in Mexico. Stronger organizations to address HIV/AIDS prevention in Zambia. We are always driving toward results. For the last 30 years, MSI has helped to deliver development results across the developing world. We care deeply about the global issues we tackle. Our projects drive governments and organizations toward better results, helping the people they serve to live better lives. We work in partnership. We are proud to have worked with USAID, the private sector, local organization partners, universities and foundations to create solutions to global needs. We collaborate with our partners in some of the most challenging political and economic climates in the world. We are defined by our staff. They are global citizens. We hail from 20 countries, speak more than two dozen languages and have a grounded feel for the places in which we work. We believe in sustainability. Today, we work hand in hand with local partners, including local, regional and national governments, media and civil society organizations, in South Sudan, Pakistan and Afghanistan and more to provide the tools and know-how to sustain the reforms long after we depart. Our staff are development experts. We possess a core group of development experts in the fields of monitoring and evaluation, public sector reform, governance and anti-corruption who forge close relationships with our clients and partners to achieve the most effective development outcomes. More than 80 percent of MSI’s core technical work is performed by a group of 100 in-house professionals. We’ve expanded our global reach. In 2016, Tetra Tech acquired MSI - expanding our technical expertise and offering to a broader global market. We focus on the outcomes. Our innovative tools and methodologies build capacity and ensure sustainability - all with a focus on development effectiveness. We see the future. Ultimately, we aspire to create a poverty-free world in which governance and rule of law are the basis for a better life.