Project Associate

As a project associate, we count on your agile & structured approach to define & roll out disruptive digital services linked to the Motor, Home, Travel & Health assistance. Product definition based on customer insights, development of adapted customer journeys & end-2-end project monitoring are key elements in this function to reach operational goals & customer delight.

Assist in gathering the needs to identify or specify the scope of the project ( business requirements, technical requirements,…)
Coordinate the realization of the project charter and the business case
Identify and formalize the exact perimeter of the project
Describe the work methodology (Waterfall, Agile, etc.).
Assist in organising project governance
Describe the customer journey and ensure its feasibility
Describe the business requirements with the support of the IT team.
Prepare the roll out planning
Track progress, manage the involvement of the project’s team
Formalize the expected deliverables
Assist in setting up the project activity reports
Organizing the various contacts with the project’s process owner.
Proactively analysing problems and risks in order to eliminate any obstacles
Take responsibility for managing the project from A to Z
Write the specifications for the IT teams
Define the testing strategy
Participate actively in tests
Support the delivery of products and initiatives using different practices practices and by serving as project manager for assigned teams
Organize roadmaps, timelines and review meetings for broad consumption.
Support a culture of continuous learning through the establishment of consistent retros, post-mortems, and team health metrics
Formalise the status of the project and ensure that there is a good common understanding
Ensuring that management is kept well informed of the project’s progress
Organize follow-up and coordination meetings
Writing and publishing reports
Organizing structured feedback to the project sponsor
Provide input into resource planning and allocation in coordination with the relevant teams
Develop a strong understanding of our internal tools to optimize for efficiency, productivity, and team morale
Be the team champion to ensure team alignment, advocate product and be the subject matter expert for our internal tools

Qualifications & skills

1-2 years of Project Management experience with proven expertise in Agile methodologies, concepts, practices, and standards
Experience using software development and team collaboration tools like Confluence & JIRA
Experience managing projects for teams across many countries
Ability to respond to changing requirements
Must be comfortable working both as part of a team and independently – includes ability to set priorities which accurately reflect the relative importance of job responsibilities and follow through on assignments with minimal direction. This role requires high EQ, ability to take ownership, and the ability to understand when escalation is needed
A strong interest in our mission
Highly energetic, self-motivated and proactive
Excellent written and verbal communication skills as person will be responsible for communication and updates internally and with external partners.
Critical and analytical mind
Autonomy and responsibility
Organisational and planning skills
Result-oriented, and customer satisfaction is your priority
Openness to and management of change
Positive and enthusiastic attitude


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About Lami

We are transforming and democratising insurance with our powerful platform solution. Our technology allows you to easily integrate any type of coverage into your enterprise. Based in Nairobi, Kenya we are the market leader in the digital insurance space with our platform powering a comprehensive suite of very successful consumer applications. We deliver everything our partners need to build and distribute their products, creating immediate gains that strengthen market position and customer value. We continually invest in design and technology, creating unmatched product experiences.