Overview

Care Manager

Responsibilities

Assist in designing and managing the operations module that services Lami medical partners.
Sorting out medical approvals and authorizations.
Hospital service provider management and visits.
Organizing wellness talks and medical camps for clients
Prepare member education materials and promotions.
Support in implementing business strategies and plans to ensure successful implementation of all partner agreements.
Assist in setting comprehensive goals for business performance and growth.
Evaluate performance by analyzing and interpreting data and metrics.
Write and submit reports to the line manager on matters of importance to partner success.
Manage relationships with partners and be available at their offices to handle partner queries.
Review daily data from partners and recommend improvements.
Organize partner trainings, renewals, upsell and cross-sell as may be required.

Requirements and skills

Proven work experience in insurance sales and care management
Excellent communication skills
Diploma/Degree in medical/insurance field
Advanced knowledge in corporate relations management
Ability to manage partner growth
Excellent time management abilities

MODE OF APPLICATION

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About Lami

We are transforming and democratising insurance with our powerful platform solution. Our technology allows you to easily integrate any type of coverage into your enterprise. Based in Nairobi, Kenya we are the market leader in the digital insurance space with our platform powering a comprehensive suite of very successful consumer applications. We deliver everything our partners need to build and distribute their products, creating immediate gains that strengthen market position and customer value. We continually invest in design and technology, creating unmatched product experiences.