Internal Assessor

Reports To: Assistant Claims Manager

Purpose of the Position

The position is responsible for:

Analysing and determining the extent of liability/damages on all claims reported material damage claims with a comprehensive cover.
Assessing and reviewing external assessment reports.
Key Tasks, Duties and Responsibilities

Ensure 90% of all reported claims in Nairobi and its environs within a 20km radius are assessed internally and at the assessment center to cut down on assessment cost.
Vet and review all external assessors’ reports to ensure they adhere to quality assurance in their reports and pricing.
Identify and flag potentially fraudulent claims and give recommendations to ensure the company does not incur a financial loss.
Provide adequate and reasonable pre-accident/pre-theft values and salvage values.
Provide clear guidance and instructions to the service provider.
Ensure safety of client’s vehicles under the company’s custody.

Diploma in Automotive Engineering
Assessors Professional Certification or COP
Certificate of Insurance will be an added advantage
At least 3 years’ work experience preferably in a reputable assessment or valuation firm


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About Kenya Orient Insurance Limited

The company was incorporated in 1982 by the Al Fateem Group of Dubai and was later acquired by Kenyans in 1988. Kenya Orient Insurance was then formed in 2004 after a transfer of ownership from the previous proprietors to its current owners. We have since enjoyed steady growth as a company and are fast becoming a force to reckon with in the industry.