Load Controller

Job Purpose:

Reporting to the Load Control Supervisor the ideal candidate will be required to perform all the weight and balance functions for Kenya airways flights and customer airlines with the prime responsibility of ensuring safety of the passengers, crew, and the aircraft as well as ensuring optimum utilization of cabin and belly space and on-time-departure of the flight.

Principle Accountabilities;

Collect and accurately interpreting provisional data concerning the aircraft loading processes.
Prepare and communicate to loading personnel a load plan that is in line with aircraft loading processes on a shift basis to ensure optimized utilization of aircraft space and performance and an expeditious cargo and baggage handling for customer satisfaction.
Prepare load sheet that shows load distribution, passenger cabin seating, special loads and LMCs that conform to company policy and procedures and customers’ SLAs on a shift basis.
Calculate accurately EZFW that is within the limits required by the company to minimize unnecessary extra fuel uplift in the entire KQ route network and provide the same to Flight Dispatchers in a timely manner.
Report to the shift leader Weight & Balance daily performance details in a timely manner to enable cost effective actions and safe flight operations.
Ensure implementation of safety, security, and emergency standards always.
Ensure and maintain a healthy, safe, and secure working environment in compliance with the relevant industry, regulatory and legislative requirements, company procedures, regulatory authorities and requirements of customer airlines.
Monitor and advice Flight dispatchers and Flight deck crew EZFW changes to help ensure optimum fuel uplift especially tankering routes.
Avail a copy of signed NOTOC to OCC for emergency purposes and advise to destination airport.
Ensure centralized load control (CLC) complies to the safety and economy of load planning to optimize on revenue and ensure station coordination for CLC customer airlines is done in accordance with the customer airlines procedures.
Send Flight reports and messaging to various departments and destination stations.
Provide information about dangerous goods/special loads and required handling such as segregation and ideal loading requirements as per the laid down procedures.

Knowledge, Skills and experience;

University graduate in Mathematics/Applied sciences or any other related course from a recognized University.

Diploma in Weight and Balance training with 3 years of experience in aviation.
Minimum of 3 years’ experience in Flight Operations or Airport Operations.
Conversant with KQ’s commercial activities and processes.
Flexible and ability to respond to demanding changes.
Excellent analytical, negotiations and influencing skills as well as excellent communication skills.
Ability to handle pressure and difficult situations with resilience, calmly and effectively.
Must be a person of unquestionable integrity.

Behavioural Competences:

Teamwork/team player.
Customer focus.
Results oriented.
Problem Solving Skills.
Good organizational skills.


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About Kenya Airways

Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.