Senior Director, Global Employee Relations

Major Responsibilities

Employee Relations Leadership

Responsible for assuring that the IRC Way: Our Standards of Professional Conduct and all other IRC employee related policies reflect best practices across the HR discipline, including an inclusive, people-centered approach that infuses all the work we do. Acts as the primary Human Resources technical lead on matters related to Respect at Work, Workplace Harassment, Anti-Retaliation, and other related policies
Acts as the IRC lead on all Workplace Safeguarding matters from strategy design through case reviews, case closure, management action recommendations and trend reporting and analysis
Liaise with program management and regional leadership on appropriate levels of case reporting, trending, and analysis
Owner of US Employee Handbook and responsible for ensuring country HR handbooks model US standards or greater, where appropriate and are current, accurate and compliant with local law
Owner of employment policies and responsible for ensuring country employment policies model US standards or greater, where appropriate and are current, accurate and compliant with federal and local laws
Serves as a member of the Human Resources leadership team contributing to Human Resources and organizational direction and focus


Employee Relations Management

Conducts Human Resources needs assessments and makes recommendations for interventions based on industry and humanitarian sector best practices
Acts as the primary Human Resources partner to the Ethics and Compliance Unit to triage and assign incoming Employee Relations matters including non-HR cases that require Human Resources technical support and partnership with a special attention to Sexual Harassment and Sexual Exploitation and Abuse
Responsible for partnering with HR Partners who are assigned breaches of IRC Way and policy violation cases and for ensuring cases are thoroughly reviewed, properly documented, and brought to resolution
Responsible for personally owning unique, complex and/or highly confidential Human Resources breaches of IRC Way or other Employee Relations cases, including deep in-country investigation missions
Advise and make recommendations to Human Resources and line management on matters related to disciplinary action, in line with labor laws and IRC values
Acts as the primary strategic employment policy partner with the General Counsel’s office
Partner with the Duty of Care, Safeguarding, and Gender Equality, Diversity & Inclusion Units, and related Employee Resource Groups to assure that all Employee Relations policies, practices, and procedures are appropriately sensitive, contextualized, and supportive
Partner with the Ethics & Compliance Unit to further evolve the shared technology and reporting vehicles needed to support the global Human Resources function


Employee Relations Communications, Training & Education

Responsible for assessing and building Country HR Lead Employee Relations case management capacity with a full suite of adult learning approaches and on the ground training delivery
Acts as a policy education and interpretation consultant to Human Resources and line management
Responsible for proactive, preventative, and multi-lingual US and global policy communications and education
Develop and contribute to Talent Management’s on-boarding and management development curriculum
Responsible for assuring that US and country level intranet content is current, accurate and informative
Further develop new and innovative means to communicate with global employees on Employee Relations matters
In partnership with General Counsel’s office and HR Partners, responsible for understanding, interpreting, and communicating to Human Resources and line management around all national and local applicable employment laws
Key Working Relationships


Key Internal Relationships

IRC Global and Regional HR Partners
IRC Global Program Leadership
IRC Duty of Care
IRC Ethics and Compliance Unit
IRC Office of the General Counsel
IRC Safety & Security

Key External Relationships

Global outside counsel
Global NGOs for case reviews, benchmarking, and best practice
Global NGO regulatory agencies

Job Requirements

Minimum of 15 years of progressive global Human Resources or strongly related experience with at least 5 years of specific Employee Relations experience required
Knowledge and demonstrated application of relevant domestic US and international employment laws, regulations, and trends
A commitment to the humanitarian mission and demonstrated professional work experience that upholds the highest values of the organization. Prior work experience in the humanitarian or development sector preferred
Ability to establish and nurture collaborative relationships across functions, disciplines, and countries, in a multi-cultural and diverse work environment; adept at incorporating cultural perspectives
An appropriate combination of education and work experience in Human Resource management and Employee Relations is required, a JD or master’s degree in labor relations, conflict resolution, international relations or other applicable fields is a significant advantage
Ability to operate at advanced levels of authority and manage significant activities and resources to produce and take responsibility for results
Change management and process improvement experience across global settings
Acumen in successful conflict resolution
Proven risk management mindset in resolving complex Employee Relations issues; ability to drive creative, holistic outcomes that balance employee and organizational interests
Demonstrated success in influencing policy and disciplinary action decisions
Demonstrated excellence in writing and developing policies and procedures is required
Demonstrated ability to communicate clearly and concisely both verbally and in writing, and lead presentations, training courses, and effective meetings
Experience in and a commitment to incorporating employee engagement, diversity and inclusion and gender equality in all facets of work
Demonstrated capability to continuously multitask in high-pressure and insecure environments, while simultaneously exhibiting resilience in resisting stress, valuing, and pursuing personal work-life balance and leading with a staff care lens
Able to operate independently where appropriate, with a keen professional sense of when to escalate issues
Availability to travel approximately 25% both planned and unplanned to all global IRC locations
Reachable during non-traditional work hours
English proficiency required; French, Arabic or Spanish proficiency is a strong plus


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About International Rescue Committee

The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.