Advisor, Supply Chain Information Systems

Job Description

The Advisor, Supply Chain Information Systems is responsible for supporting and enabling the International Rescue Committee, Inc.’s global implementation of Microsoft D365 ERP, Project Integra, across the organization’s Crisis Response, Recovery, and Development (CRRD) organization.  This role will lead the Supply Chain preparation, implementation, and support in each country program, and serve as Supply Chain focal point for documenting business processes and requirements with system capabilities and functional designs, evaluating Supply Chain business process and ERP best practices against governmental, regulatory, legal, and donor-specific requirements, as appropriate, and designing and executing a repeatable implementation process.  The incumbent will also coach, advise, and train country program Supply Chain focal points and their teams in the intersection of Global Supply Chain policies, procedures, and best practices, and Integra functionality.  Other responsibilities will include evaluating supply chain organizations, processes, and tools and recommend organizational, process, and system improvements as appropriate; developing and implementing improvements, and lead organizational change processes; and securing cross-functional alignment with key groups including the Integra Global Project Team, IT, Finance, AMU, and Human Resources.

Major Responsibilities:

Review existing documented supply chain business processes for procurement, planning, logistics, asset and inventory management, and ensure that the Integra system functionality aligns with those business processes and is fully described and trained
Support and enable ERP deployment planning and execution, system adoption, and continuous improvement
Lead and facilitate cross-functional Integra implementation and improvement projects with stakeholder groups including the Integra Global Implementation Team, Supply Chain, Finance, AMU, and other groups
Capture CRRD-specific business requirements, including health supply chain procurement, procurement planning, and inventory management
Document and provide CRRD-specific supply chain reporting in support of governmental, regulatory, legal, and donor-specific requirements
Ensure that each country program receives sufficient pre-deployment data-migration and validation, staff training, implementation project management and leadership, and post-implementation support and guidance
Establish meeting protocols and points of contact, schedule, coordinate, and facilitate training as appropriate, and be accessible and recognizable as an enabling resource for the supply chain staff in each country program
Escalate tactical and strategic issues, problems, and business challenges, to appropriate cross-functional colleagues and leads to precipitate efficient and effective resolution
Champion organizational change, and creatively and effectively influence Supply Chain and cross-functional colleagues in support of the Integra implementation

Job Requirements

6 to 8 years of progressive supply chain experience with expertise across planning, procurement, logistics, inventory management, and asset management
Excellent problem solving, communication, and influencing skills within a matrixed environment
Proven project management, process mapping, and process documentation skills
Experienced user of ERPs, data warehouses, Excel, Word, and PowerPoint
Strong capability to articulate complex concepts into understandable language for diverse audiences
Bachelor’s degree, or equivalent, required
 Working Environment

Standard office and remote working environment
International travel 10% if budget and travel policy allow


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About International Rescue Committee

The International Rescue Committee is a global humanitarian aid, relief and development nongovernmental organization.