Visual / Communications Design Lead

You will: Inspire great design (and get your hands dirty)

Champion design excellence within teams, illuminating the difference between “good” and “great” work, and inspire teams to get there.
Collaborate with multidisciplinary design teams to develop new products, services and businesses that address a variety of poverty-related challenges—from research and prototyping through implementation support and stewardship.
Work fluidly across print, video storytelling, movement building, brand identity, and interactive projects for screens, devices, and physical space.
Synthesize stories of our work at every phase of the process and create compelling ways to tell those stories in a variety of mediums.
Bring both a strategic eye and a depth of craft in brand and communication design to the project team.
Bring visual and brand  inspiration into the organization, and share it with the rest of the studio.
Flex your collaboration skills—working with designers of all disciplines on projects
Create prototypes of different levels of fidelity to help determine design direction for a project.


Lead relationships with key partners

Instill confidence in the design process among our partner organizations.
Ensure our partners are equipped to steward the solutions we design to market.
Lead multidisciplinary teams through the design process—from research and prototyping through execution and implementation
Communicate the story of IDEO.org’s work with partners, funders, and other stakeholders.
Develop and deliver progress reports, requirements, documentation and presentations.
Co-design measurement, learning, and optimization strategies with partners that will enable them to optimise solutions for scale and cost-effectiveness beyond our design engagements.


Support and mentor others

Instill project teams with the confidence and discipline to explore innovative design solutions.
Support designers to infuse their passions into projects and learn new skills.
Be collaborative and contribute to healthy team motivation and morale, offering emotional and logistical support.
Contribute to IDEO.org studio culture.


You have:

8+ years of professional experience in a design consultancy, agency, or equivalent position including project and team leadership
Fluency with Figma, Sketch and Adobe Creative Suite, including InDesign, Illustrator and Photoshop, as well as Keynote, Google Suite (Docs, Slides, Sheets). Experience with prototyping tools, video editing, motion design, and 3D software is a plus.
A diverse portfolio featuring a range of mediums (this could include print design, digital/UI, film/video, presentations, campaigns and movement building or illustration)
Strong design fundamentals (color, form, type, layout) and the ability to experiment and teach others through your craft
Experience working at the intersection of social innovation, business and interaction design
An obsession with what design and innovation can do  to improve the lives of real people
Experience managing clients and partners—from early stage companies to mature organizations.
Adept at synthesizing data, distilling complexity, and storytelling.
Solution-focused and medium-agnostic, willing to step out of your core skill set or discipline to find the correct solution to a challenge
Fluency in the human-centered design process from qualitative research and synthesis to ideation, prototyping, and implementation
Willing and able to travel internationally ~20% of the time
Cultural sensitivity, creativity, and resourcefulness around working in and around East Africa
A thoughtful, yet playful approach to design


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About IDEO.org

At IDEO.org, we design products, services, and experiences to improve the lives of people in poor and vulnerable communities. We practice human-centered design, a creative approach to problem solving that starts with people and arrives at new solutions tailored to meet their lives. We've organized our work into four main programs, areas of deep focus that each offer a unique opportunity for design to improve lives at scale. IDEO.org is a non-profit design and innovation organization focused on solving challenges in poverty and spreading human-centered design through the social sector. Human-centered design enables organizations to create and deliver innovative solutions to pressing challenges that are rooted in the needs of people. IDEO.org works directly with organizations on projects using the human-centered design process across a wide range of focus areas related to poverty, including health, financial services, gender equity, water and sanitation.2011