Protection Caseworker
Job TypeFull Time
Job FieldNGO/Non-Profit
Vacancy Announcement- Open to Kenyan Nationals Only


Program: Protection


Grade: 5

Reporting to: Protection Program Manager

Duration: 10 months’ contract with possibility of renewal subject to availability of funding and performance

HIAS Kenya is seeking to recruit a Case Worker who will be expected to contribute towards promoting and protecting the rights of persons with specific needs among the refugee community. The Case Worker will also serve as a resource and focal point for HIAS Kenya and implementing partners on technical matters related to PSNs service provision for urban refugees

Main Duties & Responsibilities

  • Promote and protect the rights of the most vulnerable refugees
  • Assist in the development and implementation of the HIAS Kenya program strategy
  • Research, development of training curricula and conduct presentations on a need to basis in line with the program goals and objectives
  • Follow up on cases and provide refugees counseling and feedback on the status and processing of individual cases;
  • Assist in preparation of project related reports.
  • Assist in organization and facilitation of Community-Based activities including empowerment
  • Assist in protection mainstreaming by providing insight in protection interventions for persons with disabilities.
    participation in co-ordination meetings
  • Facilitate establishment of community based protection mechanism and support for the vulnerable persons with specific needs
  • Ensure ongoing case management and documentation of protection violations
  • Follow up on cases and provide partners and refugees counseling and feedback on the status and processing of individual cases
  • Produce accurate, detailed and timely reports highlighting objectives, achievements and impact on project activities.
  • Ensure weekly, monthly and quarterly reports are analyzed, compiled and submitted to the Protection Program Manager for sharing.
  • Performing other duties as and when required
    Required Qualifications
  • Bachelor’s degree in Social Work, Gender Studies, Community Development Studies and/or other related fields of study

Desirable Experiences

  • Minimum of 1-2 years’ previous job experience related to refugee protection.
  • Demonstrated experience working directly with persons with disabilities
  • MUST have a demonstrated understanding of key principles of community engagement
  • Good knowledge of human rights doctrine
  • Training and capacity building experience, particularly using participatory techniques for training related to refugee protection.
    Required Skills and Competences
  • Proficiency in English and Swahili
  • Computer literacy is a must, with strong knowledge of Access, Excel and Word
  • Ability to work in a team, maintain confidentiality and respect for diversity, uphold integrity, respect and accountability
  • Self-starter with an ability to work with minimal supervision in a culturally diverse team
  • Excellent Analytical, Communication and Report writing skills
  • Strong interpersonal skills and demonstrated ability to establish effective working relations with local staff, beneficiaries and other stakeholders
  • Ability to maintain one’s composure while under pressure
  • Knowledge of accountability to affected populations is an added advantage


Click “APPLY FOR JOB” button above to apply for this job.
Please send a cover letter and resume  indicating the Vacancy Number HRTK/PCW/10/2020 on the subject line:

Applications not bearing this subject label will not be considered.

Closing Date: 23rd October 2020

Important: Only shortlisted candidates will be contacted.

HRTK is an equal opportunity employer, does not charge candidates for recruitment and dissociates itself from any entity defrauding candidates.

About HIAS Refugee Trust of Kenya

HIAS is the global Jewish nonprofit organization that protects refugees-including women and children, and ethnic, religious, and sexual minorities-whose lives are in danger for being who they are.