Manager, Care Management
Job TypeFull Time
Job FieldAdministration / Secretarial
Job Summary

The jobholder will be responsible for ensuring that Heritage customers receive aGordable, accessible, cost eGective and high quality healthcare services.


Degree or Diploma in Medicine, Nursing, Clinical Oficer or Pharmacy
Professional qualification in Insurance (AIIK or ACII) will be an added advantage

10 years’ experience in health insurance, 3 of which should be in a supervisory role


Understanding of health insurance operations and concepts
Customer, market and competitor understanding
Knowledge of insurance regulatory requirements
Knowledge of health insurance products
High level of numeracy and strong analytical skills
Strong negotiation and business management skills
Experienced leader with interpersonal sensitivity
Quality decision making and listening skills
Conflict handling skills


Click “APPLY FOR JOB” button above to apply for this job.

If you meet the above requirements, you are encouraged to forward your application and updated CV  by 27th October 2020. Clearly state the job title on the subject heading.

Heritage is an equal opportunity employer and actively encourages diversity. Please note that only shortlisted candidates will be contacted

About Heritage Insurance

At Heritage where we provide short term insurance products, we pride ourselves on our history of claims payment. This was recently recognized when we won the award for Outstanding Insurance Underwriter in Claims Settlement as nominated by members of the Association of Insurance Brokers of Kenya. We are also rated AA- by Global Rating Company (GRC), for amongst other reasons, our high claims paying ability. This is one of the highest international ratings awarded to a Kenyan insurer.