Overview

Senior User Experience Researcher, Android

About The Job

At Google, we follow a simple but vital premise: “Focus on the user and all else will follow.” User Experience Researchers (UXRs) make this possible. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

 

Responsibilities

Assist a team of User Experience, Product Managers, and Engineers to understand user needs.
Explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, and usability testing.
Work with stakeholders across functions and levels, providing impact on all stages of product development.
Serve a critical role in creating useful, usable, and delightful products.

Minimum qualifications:

Bachelor’s degree in Human-Computer Interaction, Anthropology, Psychology, Computer Science, Behavioral Economics, or equivalent practical experience.
Experience conducting online research utilizing ethnographic methods, online behavioral experiments, and surveys.
Experience utilizing qualitative methods and integrating user research into product designs and design practices.

Preferred qualifications:

Master’s degree or PhD in Human Factors, Psychology, Human Computer Interaction, Cognitive Science, Computer Science, Information Science, or a related field.
Experience with research and insights in Sub-Saharan Africa.
Knowledge of User Experience research methods and techniques, such as lab-based usability studies, field research, usability inspections, creation of user profiles or personas,

MODE OF APPLICATION

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About Google

Google is an American multinational technology company specializing in Internet-related services and products that include online advertising technologies, search, cloud computing, software, and hardware.