Lead ITR Commercial Excellence Manager

Job Description Summary

This role will be responsible for maintaining a consolidated ITR sales pipeline with associated analytics, in partnership with the supporting functions. He/she will ensure the standard processes with rigor so that data is shared quickly, is easily understood, and is trusted.

Job Description

Roles and Responsibilities

Maintain services opportunity pipeline and associated analytics for pipeline, forecasting and demand planning.
Maintain the Commercial Bowler Metrics – track and monitor team Key Performance Indices; highlighting and promoting actions for pivoting were necessary
Work closely with the Operational Excellence Leader to align on improvement efforts across the ITR landscape
Support Sales Team with tools respect to NEX and Outage Data Accuracy and maintain defects dashboards.
Drive lean and continuous improvement efforts to advance Commercial Excellence whilst collaborating with the Lean Leader
Support Sales Team with respect to Outage deep-dive and installed base coverage to anchor opportunities in the space.
Run and own all reports necessary in respect to Pipeline, Entitlement vs Participation, etc. This includes planning and budgeting activities for the ITR service space.
Conduct and support Commercial Audits as needed – support with investigation & ultimate resolution of NCRs as needed.
Drive process rigor – understand and enforce adherence to processes and procedures such as the R Process, ITO Handover Process, POA Signatory Process.
Co-ordinating of commercial training sessions for the Region
Active participation in the NEX Design Review Board to improve the NEX Tool as well as UAT & roll-out of other commercial tools
Support Sales teams to achieve commercial metrics, including but not limited to Commitment, Order and CM

Required Qualifications

Bachelor’s Degree in Sales, Engineering, Business Administration or related field
5+ years’ experience in  business operations, sales, sales operations, Finance or quality
Team oriented – ability to motivate and work well with diverse, cross-functional teams
Strong analytical & process improvement skills
Excellent presentation and communication skills

Desired Characteristics

Demonstrated ability to analyze and resolve problems. Ability to document, plan and execute programs
Solution driven with great attention to detail
Excellent interpersonal & facilitation skills
Ability to effectively lead in a non-hierarchical, matrix management skills with ability to influence at all levels of the organization
Ability to leverage understanding of GE’s and customer financial drivers/needs to drive solutions.
Established Project Management Skills
Additional Information

Relocation Assistance Provided: No


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About GE Healthcare

About GE Healthcare
GE Healthcare provides transformational medical technologies and services that are shaping a new age of patient care. Our broad expertise in medical imaging and information technologies, medical diagnostics, patient monitoring systems, drug discovery, biopharmaceutical manufacturing technologies, performance improvement and performance solutions services help our customers to deliver better care to more people around the world at a lower cost. In addition, we partner with healthcare leaders, striving to leverage the global policy change necessary to implement a successful shift to sustainable healthcare systems. Our "healthymagination" vision for the future invites the world to join us on our journey as we continuously develop innovations focused on reducing costs, increasing access and improving quality around the world. Headquartered in Chicago, IL, GE Healthcare is a unit of General Electric Company (NYSE: GE). Worldwide, GE Healthcare employees are committed to serving healthcare professionals and their patients in more than 100 countries.