Overview

Retail Shop Attendant

Key Roles & Responsibilities;

Recommend and display items that match customer needs
Welcome and greet customers
Ensuring high levels of customer satisfaction through excellent sales service
Maintaining outstanding store condition and visual merchandising standards
Assist with the sales process by maintaining a fully stocked store
Identify customers needs and recommend suitable items that best satisfy their needs.
Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guild lines.
Ascertain customers needs and wants
Manage point-of-sale processes
Actively get involved in the receiving and arranging of new shipments
Keep up to date with product information.
Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.
Addressing and resolving customers complaints in a professional manner.

Required Skills & Qualifications;

Diploma in sales, customer service, or related field.
1-2 years of experience in retail shop attending.
Must possess outstanding communication skills
Proven working experience in retail sales
Basic understanding of sales principles and customer service practices
Proficiency in English
Track record of over-achieving sales quota
Solid communication and interpersonal skills
Customer service focus
Friendly, helpful, confident and engaging personality
Basic administration skills

MODE OF APLICATION

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About Gap Recruitment Services Limited

Gap Recruitment Services Limited is a leading recruitment firm in Kenya where International and local companies find just the right fit talent. Whether you are an employer seeking skilled talent to fuel productivity in your organization or a job seeker pursuing your dream job and a fulfilling career, we are your Staffing Team, and we are committed to your success. Gap Recruitment has the technical capacity to find the right resource for any of your vacancies, but we know it takes more than a skill set to get the job done. We focus on understanding your specific needs, culture, beyond just technical skills, and we maintain close relationships with the professionals in our databases, enabling us to find the right fit for both parties in record time.