Employee Relations Manager

Reporting to the Regional Human Resource Director (East Africa Cluster), the Employee Relations Manager shall provide coordination of Employee Relations matters to the business at all levels. The manager will also facilitate negotiations and consultations with formal union, labour office and Employee Associations on behalf of G4S Kenya with a view to achieving positive outcomes and broad agreement to proposals which meet the business objectives.


  • Monitor Compliance of the Disciplinary Policy across the business by all the Line Managers
  • Continuously update the Disciplinary Policy to ensure it meets all the Legislative changes relating to Employment
  • Law as is amended from time to time by the government
  • Effectively communicate/train new line managers on the disciplinary policy as and when required
  • Monitor threats to industrial peace for appropriate management intervention
  • Maintain an environment sound for smooth business operations by proactively seeking feedback through engagement meetings
  • Investigate all the speak out issues as and when they are reported and give feedback to the management and the employees
  • Continuously cascade information on the use of the forum to all the employees and their representatives
  • Coordinate all litigations arising out of employer/employee relationship with ARO
  • Provide necessary back up information to aid in court proceedings
  • Provide evidence in court as and when required
  • Coordinate internal witnesses to ensure they attend court proceedings when required
  • Proactively manage all employees disputes with the union and the Labour Ministry
  • Ensure quick resolution of employee disputes with the union & Labour Ministry by providing back up information to support company’s position
  • A robust plan to ensure meetings with frontline employees is continuously in place throughout the year
  • Ensure separation letters for all employees leaving the business involuntarily meet the threshold as required under the Employment Act 2007
  • Ideal candidate:

Knowledge and Qualifications

  • A Bachelors degree in Business Management or Human Resources Management (Human Resources related subjects compulsory )
  • Understanding of the Kenya market and legislation


  • 5 – 8 years in Human Resources Management in a large business dealing with unionized employees
  • Exposure to Management of Employee Relations in a busy work environment

Technical Skills

  • Financial Acumen
  • Conflict Management
  • Negotiation Skills
  • Microsoft Word – Intermediate level
  • Microsoft Excel – Intermediate level (Advance level are advantageous)
  • Microsoft PowerPoint – Basic level
  • ERP system(s)
  • Google suite of products

Behavioural Skills – Management

  • Awareness of the marketing environment
  • Delivering strategy
  • Driving change
  • Leading people
  • Delivering performance
  • Working with complexity
  • Managing professionally
  • Customer thinking
  • Collaborating and Co-operating


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About G4S

G4S is the leading global integrated security company specialising in the provision of security products, services and solutions. The group is active in more than 110 countries, and is the largest employer quoted on the London Stock Exchange with over 623,000 employees and has a secondary stock exchange listing in Copenhagen.