Overview

Medical Students Call Center Agents – Interns (Nairobi)
Job TypeFull Time
QualificationBA/BSc/HND
Experience
LocationNairobi
Job FieldCustomer Care
Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Medical Student Interns who are familiar with Arabic, Somali and Swahili languages for language interpretation services.

Primary Objective: Video Medical Interpreter assures smooth communication between Health Care Provider(s) and LEP Patient by providing accurate, culturally sensitive interpretation of all information.

Essential Functions:

  • Interpret between source and target language for hospitals, clinics, and medical facilities nationwide.
  • Maintain national certification or equivalent.
  • Maintain professionalism through appearance, attitude, and posture.
  • Ability to work effectively in a team environment.
  • Good customer service and problem-solving abilities.
  • Ability to adjust to changing technologies and policies.
  • Work effectively in a fast-paced, dynamic environment.
    Other duties as assigned.
    Education and Qualifications:
  • University student or graduate
  • 40 hours of training specific to Medical Interpretation (Bridging the Gap or equivalent program).
  • The ideal candidate will have 6 months or more of Interpreting experience in a medical/clinical setting.
  • Experience delivering excellent Customer Service to recipients of all cultural and socio-economic backgrounds.
  • Experience learning proprietary and commonly used software.
  • Proven understanding of the NCIHC Interpreter Code of Ethics and NCIHC Standards of Practice, acceptance of responsibility for creating a positive, inclusive work environment.
  • Documented fluency in English and target language(s).
  • Excellent command of Medical Terminology in English and target language(s).
  • Advanced – Superior communication and interpersonal skills.
  • Ability to perceive the need to “adjust register” of interpretation to ensure LEP Patient comprehension.
  • Camera awareness, to include appropriate voice projection.
  • A demonstrated critical thinking skill and a “teamwork mind-set”.

    MODE OF APPLICATION

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Indicate the Role and the Langua

 

Indicate the Role and the Language you are familiar with on the email subject for easier retrieval and placement.

NB: Flexi Personnel does not charge candidates for job placement

ge you are familiar with on the email subject for easier retrieval and placement.

NB: Flexi Personnel does not charge candidates for job placement

About Flexi Personnel

Flexi Personnel Ltd is a HR Company that was founded in 2008. It is currently the fastest growing HR firm in Kenya offering a wide range of services including Headhunting and Executive selection, Outsourced Labor management, HR Outsourcing, Outsourced Payroll Management, HR consultancy, Psychometric Assessments and Expatriate Services and relocation support. What makes us a unique Recruitment and Outsourcing Agency in Kenya, and the whole of Africa, is our systematic approach and listening to our clients’ recruitment and payroll needs. We've offered and will continue offering appropriate solutions to our clients. We only forward candidates within the client’s specification. As a Recruitment firm, integrity and value are key elements of our Recruitment, Staff Outsourcing, Payroll Management, and HR Consultancy services. We deliver to our promise to our clients within a 3-day deadline. This is enhanced by our dedicated team of recruitment, screening, and management experts.