EMS Expansion Manager

Who you are:

You are an incredibly social person who loves to build relationships. You wake up everyday with a plan, and are inspired by the work that we do to improve emergency services and care. Within a few weeks at a new job, you’ve networked your way through the team, and become known as a friendly face throughout our EMS network. While you can work in an office setting, you thrive in the field. Troubleshooting and problem-solving comes naturally to you. You are looking for an opportunity to bring your best to work every day, grow your career in new and diverse ways, and contribute in a meaningful way.

What you’ll be doing:

Building relationships with our EMS community (building strong relationships with ambulance crews, medical personnel, and administrative teams) and other private and public sector partners like hospitals, County governments, and NGOs.
Coordinating trips to different parts of the country and being in the field for multiple weeks at a time.
Pitching the Flare platform and the amazing work we do to prospective EMS partners.
Assessing ambulance partners to determine the services that they can provide.
Responding to EMS partnership inquiries.
Engaging the EMS community and helping to build a sense of community.
Working with our dispatch team to resolve incidents, coach teams and maintain high quality response.
Sharing all information, findings, and EMS partner data back with the broader team and updating the customer relationship management (CRM) platform.
Operate various communication equipment and technologies including computers, radio calls, mobile/ landline phone systems, and web platforms and tools.
Coaching/training the teams on platform protocols for quality response.
Participate and make presentations in conferences, working meetings, round-table discussions, etc.


Basic requirements for the role:

The ability to build and develop relationships
Flexibility and passion for travel, this job requires you to travel, and is based in the field throughout Kenya.
Extremely strong communication skills
Excellent listening and critical thinking skills, and a passion for understanding people and teams
Computer/digital savviness and comfort with new technologies

Things that will make you stand out:

Experience in emergency medicine and services (paramedic, nurse, midwife, doctor)
Experience working in the field and traveling throughout Kenya
Experience in sales or marketing
Experience in project coordination and project management


Click “APPLY FOR JOB” button above to apply for this job.

About Flare Emergency Response

Flare was born from the recognized need of private and public providers to better serve their consituencies. In areas underserved by public emergency infastructure, Flare tools help you provide the best care most efficiently.

Flare is made by Capsule Ltd., a healthcare technologies company. Flare is designed with and for emergency response professionals - built to
address the goals and concerns of your emergency response team.