Commercial Operations Manager

Trade Activations

Weekly planning, execution and ROI measurement of all activations across the country.
Create a process for outlet activation scheduling by sales managers via a live calendar
Create an activations manual and implement training programs for brand ambassadors;
Manage the Trade Activations budget:
Drive a results performance culture through a team of 25+ Brand Ambassadors and an in-house activations team of 3.
Recommend and implement optimisation tactics to improve the impact and effectiveness of activations.
Merchandising and Point of Sale Production

Procurement of sales materials in a timely manner to meet annual plan requirements
Production of sales materials in a cost effective manner, while seeking final approval from the Marketing Manager
Implement tracking process for merchandising and point of sale materials
Manage the Point of Sale budget
Data Analytics and Internal Sale KPI Measurement

Create and implement process to track key internal sales KPIs
Track implementation of PICOS (Outlet Pictures of Success) for activations and merchandising.
Work with the compliance manager to cross check controls and validation of plans.


5+ Years of experience in an Operations or Finance role.
Experience working in the FMCG or Alco-bev sector.
Experience with on trade and off trade channels.
Experience with category management and customer marketing is a plus.
Strong communication skills with the ability to quickly build strong relationships.
Excellent planning and organisational skills with a high ability to meet deadlines.
Excellent data skills, comfortable with excel and able to solve complex problems.
Discipline, passionate for executional excellence and commercially savvy.
Go-getter and relationship builder.


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About Emerging Talent

Emerging Talent is an international search firm, dedicated to the African marketplace. We use strategic recruitment methods to deliver hand-picked candidates that possess the right skills, experience and culture fit to ensure your organisation blossoms. With successful placements in Kenya, Uganda, Tanzania, Nigeria, Ghana and South Africa, we support our clients and candidates in one of the most diverse and exciting regions of the world. Our core values focus on quality, customer focus, integrity, partnership and passion. With widespread opportunities for growth, we cultivate personal relationships with both clients and candidates looking to flourish in Africa. Established in 2018, by Jonathan Caldwell, Emerging Talent works with companies throughout Sub-Saharan Africa to help identify the very best talent available from the diaspora and the local market.