Overview

Information Management Assistant – (USEFMs only) – Re-issue
Job TypeFull Time
QualificationBA/BSc/HND
Experience
LocationNairobi
Job FieldICT / Computer
Duties

Basic Function of the Position:

The incumbent serves as an Information Management Assistant (IMA) assigned to support the classified or unclassified computer networks and messaging systems as needed. The IMA also may assist with telephone and radio management, circuit and network management, and Diplomatic Post Office (DPO) and unclassified pouch operations as required. The IMA reports to a U.S. Direct Hire (USDH) IT Manager.

Qualifications and Evaluations

Requirements:

EXPERIENCE: Two years of office management or technical experience is required.  Work related experience should demonstrate a high level of organizational skills, ability to adhere to regulations, aptitude for paying attention to detail, and use of IT software and equipment.

JOB KNOWLEDGE: Must have knowledge and professional experience that demonstrates the applicant can acquire and apply the requisite skills and abilities appropriate to Department of State IRM operations.  Must demonstrate potential to perform in progressively responsible positions within the Information Management field.

Education Requirements:

High school diploma is required

Evaluations:

LANGUAGE:  Level IV (Fluent) speaking/reading/writing of English is required. (This may be tested)

SKILLS AND ABILITIES:

Must have an excellent working knowledge and ability to manage ISC computer systems without long-term assistance.
Must be able to work effectively in the IT environment, maintain constructive communication when addressing customer requests, and closing out tasks.
Must be able to coherently document problems, remedies, and write procedures that will be utilized by colleagues.
EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

All applicants under consideration will be required to pass medical and security certifications.

Benefits:

Agency Benefits:

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

MODE OF APPLICATION

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About Embassy of The United States

The Embassy of the United States of America to Kenya, located in Nairobi, is home to the diplomatic mission of the United States to the Republic of Kenya. The embassy opened in central Nairobi on 2 March 1964, when the United States established diplomatic relations with Kenya.