Communications Infrastructure Support (CIS) Technician
Responsible for installation, maintenance, repair, and wiring of Embassy telephone equipment including the programming of the CS1000 telephone and Call Pilot systems.
Also responsible for the installation, maintenance, repair and wiring of all post radio networks including Emergency and Evacuation, Emergency Action Committee and Administrative.
The incumbent supports all mission unclassified networking infrastructure at the main Chancery and supports a microwave network of 10 tail sites across the city.
The CIS Technician will perform network monitoring for all Internet Service Provider (ISP) circuits, troubleshoot any issues and ensure that subscription renewal dates are met. He/She will be responsible for supporting the Enterprise Wi-Fi at the Chancery, Annex and NOX buildings as well as at the official residences and satellite offices.
The incumbent must interact with customers daily and work with the MyServices ticket queue.
At least three years of experience in telephone or radio installation, repair and maintenance. Minimum of two years of experience in LAN network or computer operations management or maintenance and repair.
Telephone and radio installation, operation, maintenance, troubleshooting, and repair procedures; LAN/WAN networking core knowledge and security principles; safety procedures
how to read schematics; MS Office Suite – Word, Excel, Outlook.
Completion of high school and two years of College studies in networking, telephone or radio vocational training center is required.
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About Embassy of The United States
The Embassy of the United States of America to Kenya, located in Nairobi, is home to the diplomatic mission of the United States to the Republic of Kenya. The embassy opened in central Nairobi on 2 March 1964, when the United States established diplomatic relations with Kenya.