Manager – Infrastructure
Who is LendTech?
LendTech provides B2B digital lending solutions for emerging markets in partnership with mobile and digital wallet operators and financial service providers. LendTech supports 24 operations in 23 countries, across Africa, the Middle East and Asia. Our headquarters are in Nairobi, but we have a global, diverse team in over 6 countries.
Our flagship products are Advance Credit Service (ACS) and Nano: ACS is an airtime or data advance offered to prepaid mobile subscribers at the point of low credit. Nano is a micro cash advance offered to mobile wallet users on demand.
Why is Technology Important at LendTech?
As a FinTech company, our business is entirely technology and data driven, from determining subscriber eligibility, generating relevant offers, managing risk, loan issuance, recovery, optimising performance and reporting, reconciliation and billing. Each day we process approximately 21M loan requests and 1.4 TB of data across our markets. This process needs to be robust, reliable and secure.
But it doesn’t end there. We’re exploring new ways of using our platform and transactional data to improve our products and develop new product opportunities.
The Infrastructure team
The Team Is Responsible For The
The Infrastructure team at LendTech is focused on the efficient operation of our external (customer) and internal infrastructure, connectivity, tools and applications.
Management of our centralised cloud and distributed on-premises infrastructure.
Management of connectivity to customer infrastructure
Provide full support for all internal automation tools including enhancements required to meet business needs
Oversight for the installation of infrastructure in new market deployments
Oversight for the management and enhancement of existing deployments – Supplier management for all infrastructure and network requirements
About The Role
Reporting directly to the VP Platforms, this role will be based in Nairobi, Kenya. This position is required to be hands-on, while equipped with the necessary technical expertise and architectural skills, as well as a goal for building, growing and mentoring existing and future teams.
The personality of a LendTech Manager
You Will Be
Passionate about infrastructure, networks and automation
Proud of your work but always believing the best is yet to come
Able to take criticism positively and to learn from mistakes
Able to self-critique and analyse and be motivated to constantly improve and develop both professionally and personally
High attention to detail
See process, procedure and documentation as tools to support excellence
Customer-focused and understands the business we are operating in
Key Roles & Responsibilities
Participate in the strategic technical design and make decisions about technology, definition, and implementation of lending-related products.
Continuously develop and improve the core clients and internal infrastructure and implement market-leading automation solutions to increase efficiency and minimise human error.
Develop, implement and monitor reporting mechanisms for infrastructure, governance, security and risk practices to support compliance and highlight areas of exposure.
Analyze business requirements by partnering with key stakeholders across the organization to develop and implement solutions for Infrastructure needs.
Ensure technical excellence by transmitting best practices to the teams, in terms of developments as well as processes and methodologies.
Manage the staffing policies and processes for the team reporting to you, including the recruitment, talent development and retention of top technology talent.
Develop and refine team metrics and key performance indicators; plan and achieve quarterly and annual metrics and goals.
Experience in the configuration of any of the following security tools; firewall, SIEM, SOAR, PAM, anti-malware, IAM, Patch management.
Good command of SQL language.
Good command of Unix/Linux/ Windows/ MacOS
Broad-based IT experience with technical knowledge of Networks, virtualization, Hardware, Storage, Operating systems, and Applications, Business Impact Analysis, RTO/RPO.
Knowledge in Technology Stacks (Cloud, Containers etc).
Strong knowledge in tech operation methodologies (agile, ITIL etc).
MCSE, CCNA, certification would be considered advantageous.
Working proficiency with any RDBMS
Experience with using development tools for version control namely GIT.
Being familiar with the Linux environment as a user and developer (Debian is a plus).
Minimum 3+ years’ working experience in a management role leading a team of highly skilled software developers
Knowledge of Data Security, Secure Coding, Encryption, Multi-tenancy, Scalability, and High Availability
Experience with software development best practices – include handling and logging errors, monitoring the system, building fault-tolerant pipelines, understanding how to scale up, addressing continuous integration
Solid understanding of payment industry and multi-channel commerce space
Experience with, and preference for, leveraging open source solutions
Proven track record of successfully leading and driving Infrastructure activities that provide best in class product offerings and support.
People management skills
MODE OF APPLICATION
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About DT One
DT One (previously TransferTo) operates a global network for mobile top-up solutions, innovative mobile rewards and airtime credit services. By using smarter mobile technology solutions, we can help over five billion consumers in emerging economies to have greater access to digital communications and stay better connected. Our goal is to keep more people, more connected, more often.