Head of Customs, Excise and Trade Compliance
Job TypeFull Time
Job FieldProcurement / Store-keeping / Supply Chain
About the role:

  • Provides strategic leadership and oversees the management of Diageo’s Customs & Global Trade Compliance
  • Develops a strong compliance mind-set through building strong relationships with senior internal stakeholders namely – Supply, Market and Global Functions and externally through Trade Bodies and Government Agencies
  • Provides the Regional Customs and Global Trade Compliance Team with strong technical leadership in all Global
  • Trade customs & excise matters
  • Identifies, plans and delivers key projects, including risk and effective supply chain management to protect brands and generate shareholder value
  • Implement global trade strategies and policies in the African Region
  • Provide strategic leadership to the Regional CoE Compliance Team
  • Lead internal senior stakeholder engagement
  • Promptly identify and manage emerging risks or opportunities arising from business/operational change such as supply chains and/or new customs and excise legislative changes
  • Actively manage 3Pls to ensure optimum compliance and efficiencies
  • Accountability for delivering to leading import/ export customs & excise performance metrics across Africa.
  • Accountable for trade compliance (local and Global legislation requirements plus Diageo Ways of working) across Africa.
  • Lead and motivate the team to deliver the CoE requirements including influencing those non direct reports.
    Key interactions – Internal
  • Global Trade and Customs Compliance Team and other Regional CoE Teams
  • General Managers, Brand Teams and Market Finance Directors – collaborate with a wide range of business partners to deliver on commercial and operational objectives whilst managing regional trade risks
  • Diageo Enterprise Operations teams – establish a close, collaborative and transparent relationship to ensure delivery of high quality, timely, end to end customs and excise activities and processes
  • Governance & Change – collaborate on prioritisation and delivery of change programmes
    Key interactions – External
  • Governments / tax authorities  – build and maintain an on-going relationship and dialogue with tax authorities and other governmental bodies
  • Trade Bodies – active participation in industry forums to promote effective global trade, customs & excise policies
    About you:
  • Deep understanding of Customs and Excise
  • Managing risk through internal controls
  • Establish & manage a regional programme of risk assurance in relation to customs and excise duty compliance
  • Excellent communication and influencing skills that facilitate effective networking and relationship building
  • Inspire direct reports to deliver a great performance
    Qualifications / experience
  • Minimum 8 years’ experience managing customs clearance and trade compliance
  •  Minimum 2 years’ experience of shipping and inland transport management
  • Excellent knowledge of customs & Excise  practices and compliance preferably in Africa region
  • A strong network with customs brokers/ freight forwarders in the Africa region.
  • Extensive global trade experience
  • Excellent knowledge of customs practices and compliance preferably in Africa region
  • A strong network with customs brokers/ freight forwarders in the Africa region.
  • Demonstrable ability to engage and align stakeholders behind plans and win support for implementing new compliant practises.
  • BSc or MSc in a supply chain related subject
  • Ability to lead and develop a high performing team and a track record in coaching and developing talent
  • Significant experience of leadership within a global trade function in a multinational company
  • Ability to lead complex projects
  • Demonstrable Anti Bribery & Corruption awareness and managing fully compliant processes.
  • Demonstrable knowledge of end to end supply chain and in-direct tax related processes.
  • Excellent communication skills, both verbal and written combined with the ability to engage effectively at all  levels in the organisation
  • An understanding of how leading technology can enable effective logistics operations
  • Knowledge of trade compliance systems
  • Numerate and ability to apply KPI’s to drive performance management at all levels.


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About Diageo

Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.