Road Freight Manager (Saloodo)

DHL Global Forwarding, Freight (DGFF) is the Group’s air, ocean, and road freight specialist.

We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Connecting People. Improving Lives.

Currently, we are looking for an ambitious and energetic Road Freight Manager (Saloodo) – Ethiopia to develop and grow the road freight forwarding business in support of the company’s business and growth plans.

Are you interested to Identify new opportunities to grow and expand the customer base, actively engage with customers to develop our business?

If this sounds like something you would like to do, please read on.

Key Responsibilities

Take full ownership of and drive all our road freight activities in Ethiopia leveraging our unique digital Saloodo! Platform
Develop plans to grow the road freight business in Ethiopia in a profitable manner and constantly monitor progress
Oversee, develop and manage all road freight operations
Identifying new opportunities to grow and expand the customer base, actively engage with customers to develop our business
Ensures that Saloodo! Provides consistent customer experience to carriers & shippers – considering local requirements as needed
Actively manage key stakeholders on various levels – Country Management, regional management, own team, shippers & carriers to drive the success of the Saloodo! Platform
Manage country teams who perform day to day responsibilities such as customer service, incident management or carrier review meetings
Analyse daily, weekly and monthly development of key KPIs
Establish regular carrier meetings and ensures that these are conducted for all key carriers
Ensure compliance with company/ local statutory obligations and legislation related to safety, health, security environment & quality.

Skills / Qualifications:

The ideal candidate will be reporting into the Country Manager Ethiopia and will ideally have the following skills and attributes:

At least 7 years of operational Road freight experience Management & leadership experience, ability to manage in a matrix setup
Interest in digital solutions
Self-reflecting and open to feedback
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Role model of integrity and pride for all employees
Proven leadership attitude and background
We offer:

Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possibility to lead and manage team & further career development
Flexible working hours with the possibility of occasionally working from home upon agreement
Competitive salary


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About DHL

Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place. Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions - from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between. We want to be the logistics company people turn to - the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.