Information Technology (IT) Infrastructure Engineer

Main purpose of the job

The holder of this position will act as a focal point for all Data Centre Infrastructure within the Firm.

What you will do

Ensure confidentiality, integrity and availability of all the systems, within the Deloitte Technology Services (DTS) environment;
Ensure all systems are checked daily and running at optimum performance;
Enforce, monitor and report to the ATS Manager on the health status of systems, in accordance with established policies and standards;
Provide in-depth technical advice and investigations for recurring issues and problem calls;
Ensure no unauthorized changes are made to any of the Systems;
Ensure changes made to systems are clearly defined, planned and approved;
Ensure only authorized entities are allowed to exchange information with all systems;
Ensure audit trails are enabled to satisfy audit/incident response needs;
Ensuring technical architectures that relate to all systems are up to date;
Monitor and Review log information;
Ensure systems are managed and maintained in a secure manner;
Review software updates; and
Maintain up to date configuration baseline standards for the production environment.



Required Qualifications and Experience

A Bachelors degree in Information Technology (IT) or any IT related field.
At least five (5) years’ relevant working experience in administering and managing a Windows Server Environment with visualization for a corporate enterprise business.
A recognized IT systems professional qualification such as MCSE, MCITP or equivalent.
A recognized IT hardware professional qualification such as HP Storage or equivalent.
A recognized IT virtualization professional qualification such as VMWARE, HYPER-V or equivalent.
A recognized Cloud Technologies certification such as Azure, Oracle Cloud, AWS and GCP.
Thorough knowledge of Hyper-V, VMWARE, Failover Clustering, Storage Management, SAN Administration and system & cloud technologies.

Additional Information

Key Performance Areas

Strategic Impact – Under minimal guidance, supports the team in the delivery of services to clients in line with the defined strategic objectives.
Budgets / Profitability – Effective use of time, equipment and resources.
Development/ growth of team – Actively work to address identified technical skills.


Behavioural competencies

Good communication skills, both written and verbal
Interpersonal and relationship building skills
Client delivery focus
Focus on quality and awareness of risk
Problem solving ability
Displays business acumen


Technical Competencies

Knowledge of Virtualization technologies
Knowledge of Storage and SAN technologies
Advanced knowledge of network configuration on Virtualized platforms
Advanced knowledge of Windows Server and Failover Clustering
Knowledge of Data Center Facilities
Knowledge of operating system vulnerabilities, threat and risks
Knowledge of cloud technologies such as Azure, Oracle Cloud, AWS and GCP
Knowledge in Microsoft system center configuration manager (SCCM)
Working knowledge of applications within Microsoft 365


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About Deloitte Consulting

Deloitte Consulting is a leading provider of innovative development solutions to U.S. and international donors, foundations, governments, and Fortune 500 companies. With member firm presence in more than 150 countries, we bring the power of a global firm and leverage our immense technical expertise and firm capabilities to bring integrated approaches to US Agency for International Development.