Relationship Analyst

Team Description:

The Hub Managed Countries (HMC) and Financial Institutions Group (FIG) is seeking a Relationship Analyst to support BCMA senior coverage offers and relationship managers in the delivery of client solutions.

Relationship Analyst Description:

The Relationship Analyst is a junior position that is integral to the corporate banking coverage teams with the core responsibility of working closely with relationship managers, risk partners, product partners, Citi’s global network and clients to lead and manage day to day internal and externally facing client activities that are the backbone of Citi’s relationships with clients and fundamental to Citi’s regulatory compliance initiatives.The relationship analyst needs to develop and leverage a breadth of contacts in support of Banking, Capital Markets and Advisory overall business growth strategies.



Facilitate credit originations, credit allocation approvals, documentation (parent guarantees, loan and transaction documentation, etc)
Seek risk approvals and support risk processes globally including a key role as part of the first line of defense in critically thinking about advocacy for credit requests to our risk team and supporting periodic credit documentation (e.g. where support is needed for annual reviews and international risk processes (e.g. CEP)
Partner with product partners and relationship managers to perform various Know Your Client (KYC) requirements including timely origination, monitoring, renewals and completion across all product and marketing levels
Assist with banker activities including making relationship decisions and assisting in closing transactions as needed
Assist bankers with preparation of relationship reviews and client portfolio data
Build relationships with various internal and external audiences to ensure proactive client support and communication, timely problem resolution and overall contributions to positive overall client experience
Support corporate banking teams on broader franchise projects and initiatives
Appropriately assess risk and returns when business decisions are mane demonstrating consideration for the firm’s reputation and safeguarding Citi and its clients and assets by driving compliance with applicable laws, rules and regulations, adhering to police, applying sound ethical judgement regarding personal behaviour, conduct and business practices and escalating, managing and reporting control issues with transparency.
Perform financial and operational investigations, including credit, foreign exchange, cash management and trade services, ensuring timely resolution and client satisfaction
Assist Banker with the preparation of relationship reviews and client portfolios
Identify revenue opportunities, position certain products with clients and monitor billing and service queries, as well as correct mapping/marketing hierarchies in Citi Investment Strategies (CIS) to ensure revenues earned from all products are appropriately reflected.


2+ years of transaction banking experience with focus on customer services, transaction services preferred
Some credit skills/experience (e.g. financial accounting, industry awareness and interest, loan structuring, etc) preferred, but with good analytical aptitude and desire to learn, sound judgement required
Prior experience with KYC for FIG clients is a plus
Excellent verbal and written communication skills
Understanding the bank’s credit culture, adhering to credit policies and guidelines and documenting and justifying exceptions, where appropriate
Consistently client focused and results oriented
Demonstrated information resourcefulness and a high level of attention to detail
Consistently demonstrate follow-up and organizational skills
Consistently demonstrate clear and concise written and verbal communication
Proven planning, negotiation and analytical skills
Consistently demonstrate a professional attitude


Bachelor’s degree/University degree with minimum second upper honours


Click “APPLY FOR JOB” button above to apply for this job.

About Citi

Citibank N.A. Kenya has been operating in Kenya since 1974 and has two branches in Nairobi and Mombasa, serving Corporate and Institutional clients. Citibank Kenya is the regional hub for the Citi East Africa cluster, which covers Kenya, Uganda, Tanzania and Zambia. It's the only solely corporate bank in Kenya. Businesses Citi Kenya is structured around business segments, product groups, operations and technology and staff units. The business segment that caters to our diverse customer base is our Institutional Clients Group, which includes the global relationship banking services we provide for top-tier local corporate clients. As a part of our business focus and broader market reach, in 1999 we expanded our target market to cater to the emerging and vibrant middle and lower market tiers. We also have a financial institutions group that is responsible for our businesses with other banks, insurance companies and other non-banking financial institutions. We offer a range of banking services to companies, including commercial finance, inter-bank transactions, investment services, deposits, cash management and electronic banking. We assist our customers with managing their finances to increase the value of their investments and finance their projects. Citi Kenya also provides global transaction services, treasury and corporate finance services. Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities