Counter Sales Representative
Job Type Full Time
Qualification BA/BSc/HND
Experience 2 years
Location Nairobi
Job Field Sales / Marketing / Retail / Business Development
Job Summary


The position holder will be responsible for warmly receiving all customers and giving efficient and exceptional service in a timely and professional manner, portraying the perfect image of the company.


a) Counter sales & Customer service

Ensure compliance of all Customer Service Standards.
Raise cash sales to walk-in customers, receiving cash and issuing receipts for credit customers on main Navision.
Ensure prompt action with regards to warranty batteries in line with the company warranty policy and procedures.
b) Cash & banking

Carry out/do daily banking ensuring that cash received & banked tallies with the daily cash sale listing.
Custodian of the depot safe/cash box.
Verification of all bankers’ cheques with the issuing bank prior to receipting the said cheques and supplying the goods.
Carry out a daily reconciliation of cash sales & credit sales against banking. Any discrepancies must be reported to the Depot Manager immediately.
c) Administration

Manage petty cash as per the petty cash policy
Ensure that the financial policies and accounting systems are well maintained to control depot activity, i.e. sales proceeds (cash & cheques) banked daily; credit control policies are strictly observed, stock movement etc
Monitor processing of all warranty/claim batteries, ensuring proper documentation as per policy
d) Stocks management

Participate in the daily, weekly, & monthly physical stock take of all stock items done and the same agreed to the book/system stock position. Any variances must be reported to the Depot Supervisor in writing with a copy to the Accountant.
e) Credit control

Ensure compliance with Company credit control policies as regards to opening of customer accounts, generation of invoices and credit notes, receipting of payment from customers.
f) Others

Report unwarranted behaviour which may cause damage/losses to the company
Maintain high standards of self and work discipline, co-ordinate your activities well with both your superior and workmates, while observing good interpersonal relationship.
Participating in any other duties that shall be reasonably assigned by management

2 years’ experience in sales and/or customer service department
Well versed in the use of word, excel and PowerPoint.
Unquestionable integrity levels

High levels of Integrity
Proactive, self-driven, and results oriented individual
Easily adoptable to different cultures
Strong organization and planning skills
Self-motivated and loyal.


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About Chloride Exide Kenya Limited

Chloride Exide has three locally owned limited liability companies in Kenya, Uganda and Tanzania. Chloride Exide Kenya Limited (CEKL) was established in 1963, Chloride Exide Tanzania Limited (CETL) established in 1966 and Chloride Exide Uganda Limited (CEUL) established in 2001. Chloride Exide’s core business is the distribution of automotive batteries, solar systems installation, backup systems installation, and solar water heating systems installations.

Chloride Exide has grown from a single based operation to being the largest battery and renewable energy distributor in the East African region while enjoying considerable presence in the COMESA trading block. Of particular pride is our strong brand supported by a region-wide network of over 18 branches and over 1500 dealers across the East African region.