Telco Cloud Field Engineer
Job TypeRemote
Job FieldICT / Computer
The role of a Telco Field Engineer at Canonical

The telco industry is moving to software-defined services. This transformation is driven by open source software, cloud computing and the move to VNF / CNF approaches. Canonical Ubuntu is a key platform for telco innovation, and we are growing our team of specialists who work in the industry to accelerate the change.
Canonical enables operators and communications service providers to embrace this new world, with a focus on platforms such as Ubuntu, OpenStack, and Kubernetes, and reusable, high quality automation for operations at scale.
As part of the Canonical Field Engineering organization, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. Your passion for open-source technologies will enable customers to understand and operate advanced infrastructure substrates to meet the demands of 5G and beyond.
Location: Remote-based, East Coast USA, Canada and EMEA
What your day will look like

Match customer requirements to advanced capabilities in the VNF/CNF/NFVi/NFVO/VNFM/VIM/MEC space
Provide technical pre-sales consulting to Service Provider teams
Design and implement telco-grade open source multi-tenant private clouds and micro clouds
Investigate, report and/or fix software defects uncovered during customer deployments
Demonstrate advanced Infrastructure as code (IaC) techniques relevant to telco
Architect and implement advanced, resilient Service Provider Cloud and Application solutions
Design and deliver software defined infrastructure with OpenStack, Kubernetes, MAAS and Ceph
Learn model-driven operations with Juju charms for Kafka, Hadoop, PostgreSQL, MongoDB, NGINX, and more
Help customers adopt advanced Bare Metal, Public, Private and Hybrid Cloud solutions
Learn from customer engagements and drive meaningful product improvements
Shape our roadmap to accelerate our growth in the telco market

What we are looking for in you

Python software development experience
A thorough understanding of the telco NFVi (VIM), NFVO, VNFM and MEC space
Technical understanding of key telco technologies like CPU Pinning, NUMA, SRIOV, DPDK, etc
A thorough working understanding of the architectures and infrastructure of MNOs and CSPs
Working knowledge of Mobile Packet Core, Radio, VAS, OSS/BSS
Understanding of best practices for open source technology in telco virtualisation
Working knowledge of Linux, Openstack and Kubernetes networking
A passion to automate and improve all aspects of open source products and tooling
Ability to lead complex projects from start to finish
A collaborative attitude with a keen eye on customer success
Excellent communication and presentation abilities
Able to travel up to 50% of the time for events, customer meetings, project delivery


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About Canonical

We deliver open source to the world faster, more securely and more cost effectively than any other company. We develop Ubuntu, the world’s most popular enterprise Linux from cloud to edge, together with a passionate global community of 200,000 contributors. Ubuntu means 'humanity to others'​. We chose it because it embodies the generosity at the heart of open source, the new normal for platforms and innovation. Together with a community of 200,000, we publish an operating system that runs from the tiny connected devices up to the world's biggest mainframes, the platform that everybody uses on the public cloud, and the workstation experience of the world's most productive developers. Secure and reliable, elegant and intuitive, and open for innovation - Ubuntu is the future of open source, which is why its the fastest growing Linux in the world despite already being the most widely deployed.