PR & Communication Associate

Job Purpose:

Responsible for contributing to building the Britam’s corporate image through effective public relations among external constituents and strengthening relationships with media

Key responsibilities

Maintain relationships and partnerships with journalists, media outlets and respond to media enquiries;
Develop guidelines and standards for producing communications content and ensure its being followed;
Participate in developing and delivering training staff on media and communications skills;
Receive and analyze customer complaints and recommend necessary communication to win and retain stakeholders’ confidence in the company;
Generate high-quality content for use by the partnerships team for marketing purposes;
Assist to produce communication products to enhance internal communications by meeting the information needs of staff and increasing their understanding of the vision and mandate of the department;
Keep the staff well informed on public policy issues, debates and trends and providing proactive advice on the impact and relevance of issues to the department /company;
Provide digital engagement communication and leadership;
Editing publications including newsletters, annual reports and speeches

Knowledge, experience and qualifications required

Bachelor’s degree in Marketing, Communication, Commerce or a related field
4-6 years’ experience in a similar position
Experience in the marketing and corporate affairs industry will be an added advantage


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About Britam

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi. The group offers a wide range of financial products and services in Insurance, Asset management, Banking and Property. Our Mission is to provide outstanding financial services to our customers. Our Vision is to be the most trusted financial service partner. We aim to provide our clients, with an unmatched offering, ensuring first class solutions that help secure the future.