Senior Operations Manager

What drives our operations? Our people. We’re looking for an analytical and solutions-driven Senior Operations Manager who can sort up supply, support, demand, and grow Bolt further.

Let’s build the future of transportation together!

Your role will have a direct and tangible impact on local operations that you can see in real-time. If you’re ready to take full ownership of your work, disrupt the marketplace, and shape movement patterns in the urban landscape – here’s your chance!

Your daily adventures will include:

Define, implement and optimise local operational processes and procedures
Figure out the logistics of how many drivers are needed where and when
Design and execute strategies to increase driver’s engagement and loyalty while reducing churn rate
Develop complex analytical models and reporting systems at city and country level
Actively support the expansion through the rest of the country
Establish partnerships with local fleet owners and other relevant entities
Advise and closely collaborate with HQ teams such as Product, Legal or Marketing to develop and execute key initiatives

What we’re looking for:

5+ years experience in management and analytical positions
A data-driven analytical mindset (great Excel skills)
Amazing negotiation and communication skills
Be a hustler, not stopping after 20 obstacles a day
People management experience
A Bachelor’s Degree in Economics, Finance, Engineering or other analytical subjects
Passion about new technologies and ridesharing

You will get extra credit for:

Experience in the sharing economy, transportation industry, tech, startups or a dynamic high-growth company
Experience in product launches or running a business
Beginner/intermediate Python or equivalent


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About Bolt

Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company’s mission is to make urban travel easier, quicker and more reliable